Location is excellent! Check-in was smooth. Staff were very courteous and friendly. Deluxe room was very spacious! Breakfast buffet not up to expectation. Airport shuttle is NOT complimentary (and this was not communicated until shuttle driver rejected my tip and demanded N10K payment upon drop off; a distance that would have cost not more than N5K by Bolt or Uber). That was a potentially embarrassing situation. I recommend full disclosure upfront.
Babalola
Babalola,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月11日
Todd
Todd,20 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月8日
Fantastic!!!!
Gavin
Gavin,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月5日
The staff is awesome.
Bola
Bola,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年10月31日
Rochelle
Rochelle,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月26日
..
CLARE
CLARE,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年10月24日
Reception staff are concierge were excellent. The bedroom was good, but there were no face or hand towels in the bathroom. The waitress at the restaurant was pretty poor.
Isaac
Isaac,1 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月14日
Schone grote kamer
Rob
Rob,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月10日
My general experience at the hotel was great. The staff were courteous and good customer service. My only concern was with the Bell man who helped with the luggage cart, he was quite sluggish on both days that his service was required despite the fact that he was informed that we were in a rush to meet up with the cargo company before the close and with check-in at the airport.
My only other concern was the food. I believe the management should look into hiring a better chef, especially considering the price point of the food, which isnt cheap. I had breakfast at the buffet, good options but not enjoyable. The fish sauce was salty and the egg sauce had no weight. My taste buds could barely tell i was having egg in the egg sauce.
On 2 separate nights, I ordered ogbono soup and oha soup, and they failed the "tasty and delicious" test. Those 2 soups are one of the easiest to get right but these didnt cut it.
Lastly, I would encourage management to pay attention to the bathrooms and potential places for rust and mold. The bathrooms were great, loved to see a really clean bath tub. Unfortunately, I observed peeling on the ceiling where the tub is located and significant rust on the shower railings which made them loose in the corners (room 221).
I also think shower curtains should have an expiration once the base cant be cleaned white anymore.
In all, my stay at the hotel was good and it was my first time back to the country after almost 5 years.
Ebanehita
Ebanehita,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年10月9日
Obodoechi
Obodoechi,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月8日
Carolyn
Carolyn,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月7日
Carolyn
Carolyn,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月4日
The first room they gave me was not very cleaned.
The rug was stained and smelly.
I informed the reception and the room was changed.
There was tiny flies going around in the room all through.
Fatima
Fatima,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月25日
Everything about this property is top notch. The property was clean and spotless.
The staff were well prepared and attended to inquiries professionally.
The only thing I would recommend is a smart TV. Other than that, everything was a 5-Star stay.
Chinemerem
Chinemerem,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月3日
Ijeoma
Ijeoma,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年9月3日
Eno
Eno,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年9月2日
Shower was horrible, included breakfast is a joke with very limited options. Staff however is polite.