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Ascott Raffles City Shenzhen

4.5 star property
Luxury Shenzhen aparthotel with indoor pool, connected to a shopping center

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ascott Raffles City Shenzhen

Interior entrance
Indoor pool
2 Bedroom Premier | Living room | LCD TV
Front of property
3 Bedroom Premier | In-room safe, desk, blackout drapes, soundproofing

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Non-smoking
  • Gym
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • 182 smoke-free apartments
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Room service
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe

Feel at home (6)

  • Children stay free
  • Playground on site
  • Kitchen
  • Private bathroom
  • Television
  • Daily housekeeping
The price is $122
includes taxes & fees
$115 per night
Jan 24 - Jan 25, 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for 1 Bedroom Executive

In-room safe, desk, blackout drapes, soundproofing

1 Bedroom Executive

Highlights

Soundproofed
Air conditioning
Kitchen
Refrigerator
LCD TV
Washer/dryer
Blackout drapes/curtains
Private bathroom
  • 861 sq ft
  • Studio
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Premier

In-room safe, desk, blackout drapes, soundproofing

1 Bedroom Premier

Highlights

Soundproofed
Air conditioning
Kitchen
Refrigerator
LCD TV
Washer/dryer
Blackout drapes/curtains
Private bathroom
  • 969 sq ft
  • Studio
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio

Executive Studio | In-room safe, desk, blackout drapes, soundproofing

Executive Studio

Highlights

Soundproofed
Air conditioning
Kitchen
Refrigerator
LCD TV
Washer/dryer
Blackout drapes/curtains
Private bathroom
  • 624 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Executive Twin Bed

Studio Executive Twin Bed | In-room safe, desk, blackout drapes, soundproofing

Studio Executive Twin Bed

Highlights

Soundproofed
Air conditioning
Kitchen
Refrigerator
LCD TV
Washer/dryer
Blackout drapes/curtains
Private bathroom
  • 624 sq ft
  • Studio
  • Sleeps 2
  • 2 Twin Beds

View all photos for 3 Bedroom Premier

3 Bedroom Premier | In-room safe, desk, blackout drapes, soundproofing

3 Bedroom Premier

Highlights

Soundproofed
Air conditioning
Kitchen
Refrigerator
LCD TV
Washer/dryer
3 bedrooms
Blackout drapes/curtains
  • 1916 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom Executive

2 Bedroom Executive | Living room | LCD TV

2 Bedroom Executive

Highlights

Soundproofed
Air conditioning
Kitchen
Refrigerator
LCD TV
Washer/dryer
2 bedrooms
Blackout drapes/curtains
  • 1313 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for 2 Bedroom Premier

2 Bedroom Premier | In-room safe, desk, blackout drapes, soundproofing

2 Bedroom Premier

Highlights

Soundproofed
Air conditioning
Kitchen
Refrigerator
LCD TV
Washer/dryer
2 bedrooms
Blackout drapes/curtains
  • 1464 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Similar properties

Exterior

DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences

Pool
Free parking
Free WiFi
Restaurant
9.2 out of 10, Wonderful, (130)
The price is $97
includes taxes & fees
$92 per night
Jan 26 - Jan 27, 2025
DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences
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About the neighborhood

Map
No 22 Dengliang Road, Nanshan District, Shenzhen, Guangdong, 518054

What's nearby

  • Shenzhen University - 3 min drive - 2.9 km
  • Shenzhen Bay Port - 6 min drive - 5.8 km
  • Window of the World - 7 min drive - 7.1 km
  • Happy Valley - 9 min drive - 9.3 km
  • Shenzhen Safari Park - 13 min drive - 13.1 km

Getting around

  • Shenzhen Intl. Airport (SZX) - 34 min drive
  • Hong Kong International Airport (HKG) - 36 min drive
  • Xili Railway Station - 8 min drive
  • Hong Kong Tin Shui Wai Station - 13 min drive
  • Hong Kong Lok Ma Chau Station - 13 min drive
  • Nanyou Station - 11 min walk
  • Dengliang Station - 12 min walk
  • Nanguang Station - 19 min walk

Restaurants

  • ‪老乡村 - ‬1 min walk
  • ‪Cafe De Flore - ‬3 min walk
  • ‪锅神涮涮锅 - ‬1 min walk
  • ‪湘土地酒店 - ‬13 min walk
  • ‪山海天酒楼 - ‬1 min walk

About this property

Ascott Raffles City Shenzhen

At Ascott Raffles City Shenzhen, you'll be within a 15-minute drive of Window of the World and Shenzhen Convention and Exhibition Center. After having fun at the indoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Apartments feature conveniences like kitchens, along with LCD TVs and room service. The property is just a short walk to public transportation: Nanyou Station is 11 minutes and Dengliang Station is 12 minutes.

Languages

Chinese (Mandarin), English

At a glance

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: midnight
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Property amenities

Pool/Spa

  • Indoor pool

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Children stay free (see details)
  • Playground

Kitchen

  • Refrigerator
  • Microwave
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: CNY 79.5 for adults and CNY 40 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Towels provided
  • Free toiletries
  • Slippers
  • Hair dryer

Entertainment

  • LCD TV with cable service

Laundry

  • All-in-one washer and dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Meeting rooms
  • Business center
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • Elevator
  • Soundproofing
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Free bottled water
  • Porter/bellhop

Location highlights

  • Connected to a shopping center
  • Near a metro station
  • In the business district

Things to do

  • Fitness center
  • Golf driving range on site

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system
  • Window guards

General

  • 182 rooms

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 79.5 for adults and CNY 40 for children

Policies

Host has indicated there is a carbon monoxide detector on the property.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.

Also known as

Ascott Raffles City Shenzhen Hotel
Ascott Raffles City Shenzhen
Ascott Raffles City Shenzhen Shenzhen
Ascott Raffles City Shenzhen Aparthotel
Ascott Raffles City Shenzhen Aparthotel Shenzhen

Frequently asked questions

Does Ascott Raffles City Shenzhen offer free cancellation for a full refund?
Yes, Ascott Raffles City Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ascott Raffles City Shenzhen?
Yes, there's an indoor pool.
Are pets allowed at Ascott Raffles City Shenzhen?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Ascott Raffles City Shenzhen?
Sorry, there's no onsite parking at Ascott Raffles City Shenzhen.
What are the check-in and check-out times at Ascott Raffles City Shenzhen?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Ascott Raffles City Shenzhen and nearby?
Ascott Raffles City Shenzhen has an indoor pool and a fitness center.
Are there restaurants at or near Ascott Raffles City Shenzhen?
Yes, there's an onsite restaurant.
Does Ascott Raffles City Shenzhen have a kitchen or kitchenette?
Yes, there is a kitchen which also includes cookware, a refrigerator, and a microwave.

Reviews

8.6

Excellent

8.8/10

Cleanliness

7.8/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

good value,great location and superb beds
its for a group of 4 and the 2 bedroom suite was spacious, clean and the location of the hotel cannot get any better. highly recommend for an overnight stay at this hotel. the mattress was sooo comfortable all of us had such good rest..
GAN, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Samuel, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The rooms are nice and spacious. Theres a mall next to it that has direct access with the hotel. The food there is good. Theres also a market to buy snacks.
Josue, 7-night trip with friends
Verified Expedia guest review

4/10 Fair

The room is so small and very old unlike what the photos show on Expedia website (HUGE DIFFERENCE). The bed is so small, like a single bed but not queen size bed. Noisy environment, always traffic jam around the hotel. Very disappointing.
Ho Yi, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Jimmy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good for business people...
ChoongKiat, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great service
Aaron Bob Man, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Staycation with Friends
Myself, my partner and 2 friends spent the night here as a staycation to treat ourselves, hang out and unwind. We had a great a time in the 2 bedroom/2 bathroom apartment. The unit it well clean and equipped with most things you could need. The kitchen is especially well equipped with various glasses, utensils etc. The only in-room improvements I can think of are: 1. a dustpan and broom would have been great for sweeping up some crumbs after our movie with snacks. 2. an international travel adapter. We were quite surprised that they didn't have one even upon request. (The 7/11 across the road thankfully stocked them) These are only minor things and ultimately did not take anything away from the quality of our stay. The breakfast on offer is tasty. It's Chinese style - great noodles to order - with few western options. We are in China though, so I don't know what else you would expect. I give the toiletries a solid 10/10, especially the hand cream and lip balm. Be aware that there is one bathtub between the 2 bathrooms. Again, no big deal, just worth noting. Any members of staff we spoke to were friendly, polite and helpful. Couldn't fault their service. I think the price is about right for 4 people sharing and the location was perfect for us on our staycation. A short taxi ride to Sea World for food/drinks, large mall down below complete with food options and wide variety of cuisine within delivery range too.
Roberto, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Great location and beautiful rooms!
The Ascott is a great option while in Shenzhen. Its a service apartment, so it has a kitchen and washer/dryer unit, which makes longer stays much more comfortable. Its a modern hotel that is in good condition and anything that isn't to your satisfaction the front desk will help you with. They speak English as well, which is a huge plus on my trips.
Mary Audrey, 17-night business trip
Verified Hotels.com guest review

2/10 Poor

4-night trip
Verified Orbitz guest review

4/10 Fair

Very bad breakfast!
The breakfast is terrible!!!!
kelson, 1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

A pleasant stay with friends
ANNIE, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Relaxing stay with a touch of home-comfort
A very pleasant and relaxing stay. A home away from home
Stephen, 4-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Good for a family stay
New and clean , good location at west part of Shenzhen. Just adjacent to Raffle City Shopping mall.
Ringo, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Better than expected
Very friendly for business travel. Huge room with fair price, and its right next to a shopping center where you could find lots of food. I like their laundry machine and kitchen where i could cook by myself. It is a very pleasure stay and will choose again fot my next busniess trip.
Dinghua, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

Bad front desk service. Feels like they never been training properly. Don’t know how I book for 3 night 2 person. Their system show up only 2 night 1 person. Which means I got to pay for another person breakfasts. They only provide one room key which is not cool at all. Beside, I already payed by Expedia, but during checked in, they ask me to pay for the room? Lucky I speak Chinese, so I did not pay Reich for my room. Good luck for foreigner who did not speak local language. Room cleaning, they forget to refill all the bath room supply, also forget to clean the cups we had been used. They simply just clean the bed and change towels.
Terry, 3-night trip
Verified Expedia guest review

6/10 Good

Verified Hotels.com guest review

8/10 Very Good

Ascott stay apr-18
Note this is an apartment type arrangement with a large room also containing a kitchen. There is no restaurant or room service but a maid service cleans and refreshes each day. Mall attached to building so food and coffee available close but it’s not clear from accomodation description it’s not a traditional hotel. Breakfast is predominantly Asian but a good selection. Wi-fi is free but is not the best as it dropped several times and could also be slow
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

May, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

So far so good!
So far it is OK
KAR KIT, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Arthur, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Sin Man Cindy, 1-night trip
Verified Expedia guest review

General property information

Travelers Say
"The kitchen is especially well equipped with various glasses, utensils etc."
Reasons to Book
Nice Bathroom
Check-In Time
2:00 PM
Check-Out Time
12:00 PM