Service in h Street Cafe was very poor.
Toilet seat cover fell off Toilet!
Staff was not friendly.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月20日
Lonnie
Lonnie,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月20日
Good room, day shift desk attendants unhelpful.
We had been told we could drop bags there early after returning from a cruise-this was not available.askedcwhy i was told on phone that there would be drop off. She said we tell people that to keep them happy!Asked for early check in, said none available, to ask later, then seemed perturbed when we would check. Woman working said i will call you. Later asked again and she said- you aren't on the list! Young man working on 1/19 was surly and unhelpful. Gave yes/ no answers while never looking away from computer screen. No lunch available @cafe yet one family of 4 conplained and were brought a meal! No one offered that we could have gone to sit by pool. Room was comfortable and clean. Nice pool but unheated so too cold to swim in. Jaxson's ice cream is walkable distance. 2nd and 3rd shift help were helpful. Shuttle was easy..
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月19日
Room for as clean; drain in the shower/tub drained so slow that water was ankle deep while taking a shower; toilet seat lid was not attached to anything—had to call & have it replaced. A/C not working properly we had it turned down to 65 but it never really cooled properly. Very expensive for the lack of quality accommodations.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月19日
Daphne
Daphne,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月19日
Single king that says it sleeps 3 is misleading.
Hotels.com describes a single king as sleeps 3. We made the erroneous assumption that you could sleep 3 people in this room. Maybe a pull out couch?? 1 king bed and no cots unless your a baby needing a crib. This means 2 people who should not be sleeping together are forced to. The waxed sticky floor didn’t seem too comfortable. Just be aware. The hotel is very nice but hotels.com dropped the ball in that one.
Ryan
Ryan,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025年1月19日
Orange mold growing in shower. Tub could not be used because it would not hold water. The app wont let me upload photos
Lonnie
Lonnie,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月18日
No outside pool heater-freezing water
Very disappointing that the outside pool was not heated.
Barbara
Barbara,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月17日
Philip
Philip,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月15日
Very automated to make checkin and check out smoother but I wasn’t thrilled with the staff at checkin. Madhouse in morning with hundreds of guests trying to eat and wait for transport buses.
Carla
Carla,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月15日
Mario
Mario,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月14日
Great value
Great stay. Good area. Lots of shops around
Tijah
Tijah,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月14日
Sherri
Sherri,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月14日
Do not stay here not worth it.
Horrible, dirty, noisy as the rooms face a busy street with a lot of traffic.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月12日
Luis
Luis,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月12日
RICHARD W
RICHARD W,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月11日
The place is great and centrally located. The only thing I would do on my next stay is ask for an interior room because of road noise.
Diana
Diana,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月7日
Worked well for my needs
Stayed overnight before my cruise left the next day. Had an adjoining room with my kids. Bed was comfortable, plenty of shopping nearby that you can walk to.
Pilar
Pilar,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025年1月6日
Front desk was rude. Phone didn't work in room. Toilet would not flush. Paper thin walls could hear others rooms
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月6日
Night before cruise
The room was facing a busy roadway so car noise all night, but not too bad.