Staff very good, location okay, design unusual - not well thought out. For example: Bathroom open to bedroom and one could hear the waste water of the floors above all the time (including the night). Water pressure very poor. Bathtub had an open crack, that was only partially repaired. Sink tap loose. Entrance door alarmed, but no explanation that it was or how to turn off. Also, noted that outside parking area concrete tiles were loose and damaged, which are a trip hazard. As well as the car ramps being too sharp / steep causing many cars to scrap their underside. General poor design.