My second time coming to this beautiful hotel!! I will come back!
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月15日
Petter
Petter,10 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年9月7日
3 star well try but not the best. Kids friendly
Drawers are hard to open. Room service menus are limited. Flies are at every restaurant.
Over all 3 star
hyunwoo
hyunwoo,6 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月29日
El hotel está muy bueno sobre todo para ir con los niños
Rosana
Rosana,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月29日
REMON E
REMON E,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月29日
Very clean, great activities for the kids, check out the kids club, shows excellent, food was great and staff members at the kitchen, buffet and restaurants were exceptional and very connected to the guests.
Carlos
Carlos,6 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月29日
Excellent 10/10 will come again! My kids enjoyed the water park and pool and nice girly entertainment
Safiya
Safiya,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月29日
Great property great for families rooms could use some update but not bad at all. Food is OK not the best but definitely doable. Really enjoyed my time with my family. Will definitely be going back again.
Ashley
Ashley,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月27日
As soon as we walked through the lobby we were greeted with extraordinary service Juan from the front desk really went above and beyond, that type of service is extremely hard to find and as long as he is still working there we will for sure be back. Melvin from Utopia bar was also fantastic, the customer service and attention to detail was unforgettable. Thank you
Juleysi
Juleysi,7 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月26日
Super
Clever Roque
Clever Roque,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月24日
Fatima
Fatima,6 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年8月24日
We took our 2 toddlers to the Bahia Principe Fantasia resort and we all had a great time. The staff were all really nice and accommodating. Where we stayed was a short walk to the beach and right next to the pool and the water park. The staff did a great job entertaining the kids and keeping the grounds beautiful and safe. Getting towels and chairs were super easy. Tons of amazing food options. The pool and water park were well kept and clean.
What we didn’t love was the tile that was literally everywhere. It wasn’t textured at all and it was super slippery and my kids kept falling. I was really glad that we brought their water shoes to give them more traction. They are toddlers and as much as we say “walking feet” they aren’t going to listen perfectly every time. We didn’t love the room we stayed in. The beds were very uncomfortable. We made it work but we were shocked by how uncomfortable the beds were. We also didn’t love the fact that there was only 1 American outlet in the room that worked. There was another outlet but it didn’t work. All of the others were European outlets.
We would absolutely stay again. None of the cons were bad enough to deter us from staying again but we will keep them in mind.
Emily
Emily,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月23日
Excellent service
Raquel
Raquel,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月21日
Real beautiful had a great time. Staff was great and always ready to help.
Falinda
Falinda,4 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年8月21日
Selena E
Selena E,6 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年8月21日
Gina
Gina,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月21日
Everything
Salvador
Salvador,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月20日
I liked everything, food, the room, the service. The employees were nice and really polite. The transportation. I will be back.
Jean Paul
Jean Paul,9 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年8月18日
Everything was fine
Mathieu
Mathieu,7 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年8月17日
Overall was a nice resort. Staff very friendly and helpful.
Just need to work on having AC in the restaurants and having fans on. Very hot
Cristina
Cristina,6 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年8月17日
Not enough variety of food. Lobby and restaurant are hot. Staffs are not attentive.
Yanhua
Yanhua,4 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年8月17日
The worst problem is that I couldn’t sleep well principally late nights and early morning because so noisy at hallways all days and nights, maybe because walls are not insulated enough to isolate noise to can rest inside rooms. Other disadvantage I saw was that the property doesn’t have elevators and imagine to be on vacations and be dealing with stairs all days, even if we are not old person it is not nice. Food in restaurants is very bad, after 3 days we decided eat in the buffet because at least you find better meat prepared just fresh.