Excelente hotel, superó mis expectativas en tamaño, comodidad, precio, ubicación, etc.
Hugo Alejandro
Hugo Alejandro,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月12日
Flávia M P A
Flávia M P A,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年8月28日
❤
Elizabeth
Elizabeth,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月28日
Staff was helpful and cheerful. Laura was our rep and she was amazing. First time in Cancun and Royal Cancun convinced us that we need to return next year!
Sven Olaf
Sven Olaf,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月23日
Alexander Antonio Gil
Alexander Antonio Gil,3 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年8月22日
I paid for all inclusive . And still ended up paying resorts fees that apparently were not including in price. To all locations , restaurants , bars transport. Room key was required even when already using bracelets . There were no formal dinning rooms at resort had to travel to sister resort in order to have formal dinning. At arrival the staff was so busy providing information on time share option they didn’t explain that sister resort was accessible as well. The overall resort is nice but waiters were unfriendly. No activities for night, pool, beach at all. Pool bar didn’t open till 11am .
Diana Magali
Diana Magali,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月22日
Lara the concierge is wonderful
David
David,6 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月22日
Great staff and very familiar oriented.
Gerand L
Gerand L,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月22日
kehinde Huzen
kehinde Huzen,10 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年8月21日
The staff was great. The food was very very good. Lacked music and or entertainment. Was very quiet. After every meal we had to sign (not a bill, but I guess a confirmation of what we ordered). That part was a bit annoying.
Millicent
Millicent,4 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年8月21日
Kendell Tevin
Kendell Tevin,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月20日
Food and location were great
Juan
Juan,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月19日
Kevin
Kevin,6 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月18日
Very nice and calm resort. Great food and staff.
Bobby Leon Dickens
Bobby Leon Dickens,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月18日
Excelente estancia en el hotel Royal Can Cun
Excelente estancia en familia, el hotel está en óptimas condiciones y el personal es muy amable, la comida en el restaurante es deliciosa.
Silvano
Silvano,6 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年8月18日
Really nice value option
Tomasz
Tomasz,6 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年8月17日
I wanted to share some feedback from our recent stay, specifically regarding the membership promotion for the Holiday Inn group. From the first day, we were frequently approached with offers to join, which we found quite persistent. The membership fee of $47,000, along with an annual maintenance fee of $200, seemed extraordinarily high.
We felt compelled to attend a 90-minute meeting about the membership. This aggressive marketing strategy detracted significantly from our overall experience at the facility. I hope this aspect of the guest experience can be reassessed to avoid overshadowing the many positive attributes of the service.
Genta
Genta,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月16日
Excelente hotel muy limpio y un ambiente muy agradable
Jose
Jose,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月13日
Adolfo
Adolfo,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年8月13日
Very clean , the food was very good an the staff was very nice and helpful .