My review and feedback is specific to the special villa suite
The advertisement of the room being 100M from the hotel is a bit misleading. The villa is an entirely different address, offsite from the hotel and in a residential area. Access to the villa through the hotel back gate.
The unit is more an AirBnb not not really a hotel room. The house is nice and spacious, but not readily accessible to Jalan Tun Tan Cheng Lock. Most visitors would assume that the facilities are located near the advertised street address, where it's easily manageable to reach the main attractions.
Eugene
Eugene,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年3月30日
Highly recommend for family. Amaze by the spaciousness room.
Ng
Ng,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年3月17日
Overall not a bad experience. However not suitable for old folks or small kids due to the narrow staircase.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年3月4日
June
June,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2023年11月6日
Jude Joseph
Jude Joseph,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2023年9月15日
Niina
Niina,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2022年12月23日
wing keng
wing keng,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2022年12月4日
Sung Beng
Sung Beng,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2022年12月4日
SABARINA LAILA
SABARINA LAILA,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2022年9月16日
Goh
Goh,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2022年9月5日
I like:
cleanliness, the Superior King room can accommodate for 4 pax. It's a great idea for family with kids but might not be good for elderly since the bedroom is at the upstairs. The design gives the feeling of relax, comfort..
I don't like:
the ground floor is quiet and should make the atmosphere more lively. However the main hotel "Heeren Palm Suite" at the opposite is a good one...
it's a good experience staying in a Baba-Nyonya hotel in Melaka! What do you think having a cup of coffee in a Baba-Nyonya hotel?
Tang
Tang,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2022年8月24日
Property is clean and well kept. Beautiful building/rooms with a mix of old charm and modern touch. Lovely staff.
Janey
Janey,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2022年7月9日
Chrisleen Lee
Chrisleen Lee,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2022年6月7日
Pleasant stay and great customer service
One of our favourite stays in Malacca. The service staff are excellent and go all the way to help. However, they had to shuttle between Heereen Palm Suites and Heereen Straits Hotel. Breakfast was a decent spread of local food and we loved the handmade epok epok with lots of fillings (and feelings). Great location but a nightmare getting Grab into and out of the area during the long holiday weekend, otherwise it should be fine. Overall, a pleasant stay for a family of 4.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2020年12月10日
Everything was great..got an upgrade for my birthday
Chrisleen
Chrisleen,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2020年8月20日
lovely stay
A lovely stay in a great location!
Rebecca
Rebecca,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2020年8月16日
Front desk staff are friendly and helpful especially Yana, she provide detail information abt the hotel and things to take note and SOP at Jonker Street night market
Kathy
Kathy,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2020年2月11日
Close to main attractions of Malacca
Great access to Jonkers walk and a short walk over the bridge to Heritage sites of Malacca. You will find lots of shopping opportunities not to mention numerous places to eat all within easy walking distance. Staff are friendly and helpful. Great base for a Malacca visit
Alice
Alice,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2020年1月5日
The Silky Suite is spacious, clean and very comfortable, with good amenities. The staff were also friendly and helpful.