El resort Secret Cap Cana es muy agradable, el servicio es excelente, la amabilidad de todo el personal es único.
La única queja y que marcó un punto débil es la comida de los restaurantes, no está acorde al resto. Hemos comido muy bien en el servicio de playa. No está acorde precio/servicio, desde mi punto de vista
Eduardo
Eduardo,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月26日
Michael
Michael,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月25日
I wanted to write a special thank you to Osvaldo and Danny I had an amazing time, also to the masseuse Amparo for giving us the best service we could ask for! the concierge was incredible always ready to answer all of our questions and be on the spot for me and my husband. I can’t wait to come back with the rest of my family and have another great experience!
Rosanny
Rosanny,5 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年9月24日
Mario Martinez
Mario Martinez,7 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月24日
The resort itself is really beautiful and it was pretty relaxing. The food is iffy. Not bad but definitely not great. The breakfast buffet stood out the most. Our concierge Gerardo was a complete gentleman and very attentive. He did anything we asked and that was great. However the rest of the staff was questionable, we were given a birthday cake in our room for my wife that we didn’t eat at 1st & were saving until the final night. It was out on the table. Maid service threw it out. We were told our luggage would be brought down for us a half hour before checkout on the final day, no one came I had to bring it down myself. At dinner/lunch all of the waiters/waitresses took forever and an hour to bring you a refill on drinks. The pool has no music at all unless the aerobics are going on, I know it’s apparently a chill resort but a little pool music is always more fun, nightlife is pretty weak. Just one hour long show a night then not much else beside a few randomly placed outdoor bars. There is ZERO organization regarding transportation after checkout. Do yourself a favor and lock in your ride back to the airport right away. We were initially to come downstairs at 10:00 for our shuttle. No one knew who said that to us when we got down there, they said ok just hang out here it’ll be along soon. It came at 11:05 and didn’t get going until 11:20. Very very frustrating and everyone else riding with us had the same issues. I think I’d try a diff resort if I were to go back to DR.
Daniel Joseph
Daniel Joseph,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月21日
Excelente!
Luiz Carlos
Luiz Carlos,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月21日
Luca
Luca,13 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月19日
Overall, Secrets Cap Cana was excellent and exceeded my expectations.
Arianne
Arianne,7 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月15日
We were 2 groups for a total of 5.. it was a great experience from day 1.. lots of activities, place so clean, delicious food and each member of the staff was excellent.. Planning to return with a bigger group.
Maria
Maria,7 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月14日
Simply Amazing
Anna lilia
Anna lilia,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月11日
Great
Linda Frances
Linda Frances,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月11日
Property was espectacular. First time in an all inclusive and was not disappointed. Staff, food, ambiance, property were all amazing.
Zulmary
Zulmary,5 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年9月10日
Leo
Leo,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月9日
It was a great experience
TAULANT
TAULANT,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月8日
The best of the best. Everyone and everything are excepcional. Peniel our concierge, Flor in the buffet, Juan on the pool of the SPA, Angela in the check in department, and personal on the Coco Cafe are some of the best for being above 👆. In general our best beach vacation 🌟🌟🌟🌟🌟🌟
Francisco Garcia
Francisco Garcia,5 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年9月6日
Good
James
James,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月5日
Excellent place and good service .
Emiliano
Emiliano,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月5日
Rolando
Rolando,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月5日
El final
Miguel a
Miguel a,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月4日
Nayadis
Nayadis,6 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月3日
Everything was truly wonderful and I would go back in a heartbeat! Our only complaints were the lack of variety in the entertainment at night. We were there through the weekend, and they only had concert type shows. Maybe if we were there longer there would have been more options though. We also didn't like that you couldn't get a pool towel until 9am, so you have to remember to grab one the day before to bring down. Otherwise, the entire staff was so nice & helpful. Loved having a personal concierge to send a text each morning to tell us what's going on. The grounds were stunning, and not too many people to ever feel crowded. 10/10 would recommend!
Alexandrea Rose
Alexandrea Rose,3 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年9月2日
"We had the pleasure of having Carlos as our personal butler during our recent stay at Secrets Cap Cana Resort & Spa and we must say that it was an exceptional experience. Carlos went above and beyond to ensure that all of our needs were met with impeccable service and attention to detail.
From the moment we arrived, Carlos was attentive, courteous and knowledgeable, making us feel like royalty. He took care of making reservations at the best restaurants and even arranged details in our room on our Anniversary Day!
In addition, the entire hotel staff was friendly and very professional. The food at the restaurants was exquisite, always attentive to our needs, the room was spacious and very clean, the pool and beach were beautiful, we enjoyed it very much. Their professionalism, kindness and warm smile made us feel at home and truly embodies the essence of exceptional service and I highly recommend them to anyone looking for luxurious and personalized service at Secrets Cap Cana Resort & Spa.
ALDO
ALDO,6 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年9月1日
WESLEY M
WESLEY M,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月31日
Amazing property. Truly beautiful and well maintained. Best service I’ve had at any hotel in my life. Highly recommend!!!
Linda
Linda,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月31日
This resort is top-notch! Everything was perfect… The service was amazing, the food was excellent, the spa was great and I cannot think of anything negative to say about this resort