I was upgraded to the penthouse when I checked in which I thought was amazing, great start.. oh how wrong I was.
On my 2nd day a random man tried entering my room and banging on the window, I asked him what he was doing and he shrugged and walked off. So I informed reception, they came and found him as he was still near my room and they said he was looking for the bathroom. Ok, maybe a genuine mistake but his body language when I confronted him didn't seem to act like it.
Then on my final night, I had 3x separate males trying to enter my suite and banging on the door window all between the hours of 2330-0240. I rung reception on each occasion. The first two were clearly drunk. Again when I asked them what they were doing they dismissed me. Then on the 3rd occasion at 0240 I rung reception, and they audibly sighed down the phone then stated "we've just been up sir and no one was there" it was at this stage I lost my temper with the madness and informed them "I am staring at him right now!". They then came up and removed him. In the morning they assured me I would get a full refund but I would have to claim through hotels.com. When I then spoke with hotels.com customer service they spoke with reception and denied any such agreement was in place. I'm a well travelled male, I hate to feel how a female would have felt in my place. Avoid this hotel.
Lee
Lee,5 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月28日
ALI
ALI,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月16日
جيد
المكان موقع ممتاز لكن أصبح شبه متهالك الاثاث ويحتاج صيانه
Bandar
Bandar,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月13日
Eric
Eric,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月13日
I usually stay in this nice hotel, but unfortunately last time I had a bad experience with the front desk guy, there was a minor miscommunication and instead of trying to resolve the issue in a good manner, his attitude was terrible.I think his name was Ajour or something similar to that.
Abdulaziz
Abdulaziz,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年7月21日
Abbas
Abbas,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月10日
Sary
Sary,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年5月29日
Fahed
Fahed,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年5月24日
Sary
Sary,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年5月24日
Great hotel
Abdulaziz
Abdulaziz,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年3月5日
Excellent staff
Abdulaziz
Abdulaziz,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年2月24日
They did not hold our reserved room and gave it to someone else even though we stopped by at 8:30 AM to confirm our arrival. Very poor management and then they did not even offer a voucher or other compensation. We had to stay in separate rooms on my birthday night.
Nathan
Nathan,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年1月24日
Hotel rooms need brighter lightings and minor upgrade/refurbishment
Amir
Amir,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2023年4月25日
Abdulrahman
Abdulrahman,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2022年11月8日
Excellent location, lack of house keeping help
Frank
Orbitz 真實旅客評語
8/10 非常好
2022年10月9日
The staff was very friendly and helpful!!
Bryan
Bryan,1 晚商務旅行
Expedia 真實旅客評語
4/10 一般般
2022年9月26日
Price not worth the stay
Very outdated the blue throw pillow was dirty, the shower head missing a gasket so water pouring out and going on the floor outside of the shower, a dried up booger on the shower wall near the shower head. The trash can looked liked it hasn’t been cleaned in years, the bedroom light switch near the entrance door in the other room, the door doesn’t close automatically. The price is not worth the stay…….
Anthony
Anthony,2 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2022年9月4日
Not the greatest but it will do for passing through.. no more than a 2 night stay, for me.
Tingo
Tingo,1 晚商務旅行
Expedia 真實旅客評語
8/10 非常好
2022年8月13日
KHALID
KHALID,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2022年5月14日
Quick and easy
Faisal
Faisal,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2022年4月11日
Generally old furniture that needs attention. No proper restaurant for dining. Otherwise quiet and safe.
Walkable to shops and places.