Employees were wonderful! We had to ask for our room to the trash carried out and for clean towels after the first night. Sign on bathroom mirror said they would make beds, dump trash, bring clean towels and none of it was done after the first night. The second night everything was done. Room was clean…Matress was hard as a rock….Refrigerator barely keep things cool…No microwave in room, had to go down stairs.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月26日
Amanda
Amanda,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月25日
Brandi
Brandi,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月24日
Professional training needs a boost!
Had an unpleasant incident. I reported a broken front panel of the window unit to the front desk on my way out for a dog walk. The repair guy entered my room by his master key without getting permission while my wife and daughter were in bed but I was not in the room. Very unprofessional behavior for a hotel maintenance guy on duty. Reported to the front desk when checking out. Haven’t heard anything back from the manager yet.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月23日
Sandy
Sandy,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月19日
Lauren
Lauren,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月15日
Stacy
Stacy,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月14日
Mercedes
Mercedes,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月13日
Angie
Angie,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月12日
Overall it worked well for us!
The heater did not work well. The bed skirt was soiled. We did not care for the coffee at all.
On the bright side employees were great. Breakfast was better than most. We chose this hotel for location so that worked out well.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月12日
Parking was a mess. The hotel was great to walk over to the BOK center.
Hard beds, thin walls, 2 of the front desk staff were lazy
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月12日
Kimberly C
Kimberly C,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月12日
I reserved a two queen bed room. Upon check-in I was placed in a king room with a pullout sofa. It was completely unacceptable As I needed a room to accommodate two people with lower back issues that each needed a bed. The hotel was fully booked, and the front desk was unable to find a two bed room.
Jarret
Jarret,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月6日
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月4日
Clean, close to events, but charged parking.
The facility was very nice, but they charge $20 for self-parking, taking no responsibility if anything happens to your vehicle. They have designated parking spots next to the building. I had never seen this before.
paula
paula,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月1日
Poor parking
Not very good parking area. Had to pay extra for parking and lots of large vehicles made it hard to back in and out.
Person checking us in informed us of a bag breakfast so we opted to just get dressed and head out. Come to find out there was actually a full breakfast.
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月30日
Helen
Helen,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月25日
Good value , clean and good location
Good quality hotel. We went to see a concert at a BOK arena and the location is great. Very walkable to restaurants and bars. Rooms were clean, AC worked well, quiet.
Meghan
Meghan,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月23日
Randy
Randy,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月19日
Roy
Roy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月14日
Great location!
Nice room. Exercise center and indoor pool.
Breakfast was outstanding-many choices.
Jacqueline M.
Jacqueline M.,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月14日
Juan
Juan,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月10日
I was in town to attend a concert. The Hotel was right across the street from the venue.
Tracey
Tracey,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月9日
Brian
Brian,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年11月5日
It was a good stay but the check-in was problematic because of communications between Hotels.com and Hampton. They had the wrong date down for our arrival. I had changed the date and had the proof but they said Hotels.com's payment did not go through and they has us coming in the next week. It was confusing and took 45min..