Hotel & service was great. The rooftop bar was closed and a shame that there was no signage until we went to it, the downstairs bar was nice though and good cocktails.
Not particularly impressed with the spa. I arrived at the spa reception and the staff barely looked up from their computers. When I asked for slippers I was told I had to go back to my room and get them and they would be in the safe. I did this - no slippers, so when I came back, the lady unwillingly gave me flip flops, then questioned what was wrong with my current footwear (outdoor shoes). The pool was filled with screaming kids jumping and splashing, there were no chairs available as it was so busy, and the steam room and sauna’s were frequented by kids and loud talking guests, so not particularly relaxing.
The spa was only a minor part and not what I stayed for, so this didn’t effect my happiness with the hotel itself so I would return again.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月31日
Laura
Laura,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月30日
Gail
Gail,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月30日
Juan
Juan,8 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月28日
Pricey, but nice!
This hotel is pricey, mainly because it has a captive audience being situated right next to the O2, but having said that, it is a very nice hotel. Rooms are a decent size, comfortable clean and modern, with nice bathrooms and fantastic showers and the hotel has its own exit into the O2 which is very handy. Have always found the staff here very good.
Jonathan
Jonathan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月28日
Dileta
Dileta,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月27日
Relaxation
Nice clean comfortable room.
Deborah
Deborah,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月26日
Scott
Scott,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月25日
Adrian
Adrian,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月23日
Simon
Simon,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月23日
Susan
Susan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月22日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月22日
Love it!
Great place to stay.
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月21日
Great hotel.
We found all the staff we came across to be friendly and helpful. Our room was very comfortable and the beds were lovely.
Breakfast was also very tasty and lots of choice.
It was great not to have to battle through public transport after a gig at the O2 and was back in our room within 10 minutes.
It was on the pricey side for us but we would definitely treat ourselves and stay again if we went to O2 again.