I've stayed here many times but my last stay I wasn't the easiest guest. I arrived 2 hours before check in, without warning and with groceries. I then had to been at an appointment at check in time, so I had to leave again without checking in. Hours later it looked like I wouldn't be back until after the front desk closed. The staff rolled with all of this. They took my groceries, put them in a fridge, then put them in the fridge in my room once it was ready. They also organised after hours key access for me with a 30 second phone call and no drama at all. I thought I would be leaving later the next day, so they agreed to let me leave me car in their carpark all day after I checked out. Then halfway through the next day I decided I needed to stay an extra day so with a quick phone call I was booked into the same room again, still with no fuss. The staff in this hotel are simply brilliant and a big shout out to Sinead who went above and beyond and was also far more patient than anyone should have to be.
