Mucho por mejorar: El hotel es lindo, la comida es deliciosa . El personal es muy amable . Pero hay detalles que uno no entiende para el costo del hotel y la categoría de relais and chateaux . Todo el edificio del hotel es en ascenso en una montaña y solo cuentan con un ascensor para el restaurante del lago . Es triste ver a los empleados subiendo todo el menaje en los hombros ,cuesta arriba . Y no se que pasa con los huéspedes que tengan algún problema de salud . Debería haber mas ascensores o carritos de transporte, como en muchos hoteles .
Te ponen a la llegada a llenar un formato para bebidas temprano en la mañana y al final del día ,que nunca llegaron ( tengan el te en el cuarto y listo Quedan mejor )
El desayuno incluido que prometen , es mejor que no lo tengan . (Da pena ) queda mejor si no tienen nada incluido. .
ANA
ANA,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月4日
Absolutely love Casa Palopo and so glad we decided to stay here during our trip to Lake Atitlan!! The views are amazing and the service and kindness the staff showed us was outstanding. They staff went above and beyond to make sure our stay was comfortable and enjoyable. We had NO issues with communication or hot water in our rooms. So I'm really surprised by the other reviews left. The restaurant in the hotel was lovely and they were happy to accommodate to my food allergies with no problems!!! We found the location we'll worth the views of the lake and Volcanos. And easy walk to Satana Catarina, a beautiful local village. Easy Tuk tuk transport to get to Panajachel for more restaurants, shopping and transport by boat to other towns across the lake. I highly recommend this boutique hotel!!
Dusten
Dusten,6 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月23日
Las instalaciones de lujo y la decoración
Hugo
Hugo,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月17日
David
David,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月11日
The views and property were breathtaking, the staff were unbelievably kind, welcoming, friendly, and warm. They really made us feel at home! We would highly recommend this property whenever visiting lake atitlan!
Kevin
Kevin,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月8日
Pedro
Pedro,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月3日
Excellence
Excellent in every possible way!
Konrad
Konrad,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年7月29日
Casa Palopo is a very special place. Stunning views, beautiful rooms, friendly staff and incredible food. I’ll be back!
Todd
Todd,4 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年7月26日
No tenía agua caliente, y personal poco atento
Karla
Karla,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年7月22日
Claudia
Claudia,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月17日
Hyeongju
Hyeongju,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年7月5日
Pésima propiedad.
Elio Gabriel Caceros
Elio Gabriel Caceros,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年7月4日
Casa Palopo is heaven on earth. Every part of the hotel is thoughtfully decorated and stunning- with the kind of originality one can only find in an independent boutique hotel. Refreshing pools surrounded by curated cactus gardens, backed by the mountainous jungle and overlooking the teal Lake Atitlan. Kayaks and paddle boards are provided to make the most of the lake. The restaurant serves incredible cocktails and cuisine. The team is friendly, fun and very attentive. Little touches make the stay pure magic- a selection of wellness drinks to start your day and a unique gift in the room each nigh.
katherine
katherine,4 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年7月3日
Nice hotel, food was not great. Expected more for 700 per night room. Not much to do. Weather is hit or miss. Pool is underwhelming. Don’t order fish and if you can eat dinner at the restaurant down the hill instead.
Fabian
Fabian
Fabian,1 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年6月27日
remy
remy,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年6月23日
ABRAHAM
ABRAHAM,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年6月9日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年6月5日
The lake view is magnificent but the acces is very difficult. The staff is friendy.
I did not like that the security asked my name several times and it seems like i was not welcome in the hotel. However after i checking the staff
It is very dificult to get in to my room. The rooms are not accesible for people with health concern. I love the view but i would never visit the hotel again it is crazy the amount of stairs. I was feeling. Really bad because i was not able to brith do to efort because iI am asthmatic
Edith
Edith,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年6月1日
The properties view and service is excellent. Only wish my room had air conditioning
Edwin
Edwin,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年5月29日
A well managed, serene hotel, with a gorgeous aesthetic. A great place to just relax. The food was excellent. A bit isolated if you are more of a checking boxes off a list type traveler.