There were ants on my bed. The staff changed the bed sheets, but there were still ants. The room was really dirty. Someone had smoked and left ashes on the side of the window. The building is very badly maintained. There was mold everywhere. I put my suitcase against the wall and it became white. The window didnt have a safety bolt. When i asked for a refund they refused. Overall i wouldn't recommend to anyone to stay there.
Artemis
Artemis,1 晚好友同遊
Expedia 真實旅客評語
6/10 不錯哦
2024年8月4日
L’hôtel est quasiment abandonné. Nous avons eu l’impression qu’aucun entretien n’est effectué. La chambre était salle. Le positif est que le personnel était très gentil et souriant. Dans le temps c’était probablement un beau complexe hôtelier qui est présentement laissé à soi même.
Daniela
Daniela,2 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2024年7月14日
Staff was trying their best, but seemed uneducated in hospitality. Barging into my villa without even knocking is never appropriate.
The whole place seems to be under renovation and should be closed.
Breakfast was ok, but the staff didn't understand to keep the items hot, just left the lids open.
Dinner was a very limited emergency selection in a 2 hour window.
I checked out a day early and moved on...
Johnny
Johnny,3 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年6月27日
The main lobby was moldy everywhere. Just lift your head up and look at the ceiling. Our villa was not as bad but still reeked of mold. Bathroom, kettle, bed sheets all had black mold. Fortunately we slept quick and woke up to a fly swarming breakfast. Just stuck to hot rice and lentils and checked out. Bedugul is super humid but the property maintenance did not help.
Rojarani
Expedia 真實旅客評語
8/10 非常好
2024年5月19日
MONIQUE
MONIQUE,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年5月17日
MONIQUE
MONIQUE,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2023年12月22日
Lene Aarøe
Lene Aarøe,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年9月18日
Karthick
Karthick,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2023年7月27日
We liked the location close to the temple. The view on the lake.
We found horrible the general dirtyness (stains everywhere). The sheets did not even fit the bed... It's extremely humid and it smelled like mold.
Céline
Céline,1 晚浪漫之旅
Ebookers 真實旅客評語
4/10 一般般
2023年5月11日
Trotz des heruntergekommenen Zustandes der gesamten Anlage war das Personal freundlich und hilfsbereit.
Ursula
Ursula,4 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2023年1月5日
YU ERN
Expedia 真實旅客評語
10/10 好極了
2020年8月19日
Well-cared for and Clean Villas
The interior was super clean. The exterior could do with new paints on some villas. It was very cold during the night though (outside temp down to around 15°). No heating pad, no heater. So make sure you’re properly clothed.
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2020年3月4日
Nearly there. A nice stay.
A lovely location and very helpful lovely staff. Breakfast buffet was varied. Stayed for dinner one evening and food was good then too. The hotel have a shuttle to the temple which was a surprise and very kind of them. They helped organise a driver for one full day who turned out to be the best driver we had all holiday.
Only downside was the damp in the room. There was no air conditioning and i think this didn't help the damp and black mould in the villa. Just needs drying out a bit and cleaning up the mould and it would have been perfect.
Rebecca Jane
Rebecca Jane,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2020年2月3日
If you want to escape the heat and humidity near the beaches this is the place. It's cooler up in the mountains, the view is spectacular and -no- you really don't need A/C. The Balinese come here on their weekends. I did not see any of the other problems other reviews complained about except a trace of mold on the ceiling but no moldy smell so it didn't bother me. Room was clean and surprisingly spacious.
Scott
Scott,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2020年1月29日
Freundliches Personal, Wifi war nicht immer gut und muss jeden Tag erneut eingewählt werden. Frühstück gut und genügend in Auswahl vorhanden.
真實旅客
4 晚好友同遊
Ebookers 真實旅客評語
8/10 非常好
2020年1月27日
Heerlijk rustig 'savonds, alleen jamer dat je voor het ontbijd de ber op moet lopen
D
D,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2020年1月11日
good reception
pelayanan yg sangat bagus pada waktu check in.
Johanes
Johanes,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2020年1月7日
Dirty linen and smelly rooms. FULL of flies and stains
真實旅客
2 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2020年1月3日
Location is good. However, the cleanliness of the accommodation was subpar. There was a lizard in our room not to mention under the bed had not been cleaned for quite some time.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2019年12月31日
Eri Maerani
Eri Maerani,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2019年12月13日
Sofyana
Sofyana,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2019年11月7日
Car and driver to drop us places was great
Buffet breakfast had lots and lots of food fruit was great
Bed ok units need repair work but functioned
Great location
Towels nasty bed linen ok bed ok
Town house extra space very nice
Room service terrific
真實旅客
1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2019年10月4日
très calme, à proximité du lac Bratan, facile d'aller à pied au marché et au magnifique jardin botanique