This was just quick overnight while traveling through Wichita on the way to Dallas.
The hotel is dated. Otherwise it was an ok property.
At check in the clerk took my card to run it to cover incidentals. She had me tap my card 3 times, as after each transaction she got some kind of "fail" message. She gave us a room key and told us she would check into the issue. She said she did not think it was my card.
I went down later to see if the issue was resolved. It was not, so we tried running the card again. It appeared to work and the she said it failed again.
I went back up to my room and got online to my credit card site. I could see all 4 transactions on my credit card site as pending charges. A short time later the employee called my room and said she had resolved the issue. No explanation.
The room was ok, just not an overall welcoming experience
Cameron
Cameron,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月15日
George
George,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月9日
Older, but still okay.
Little bit older property, but still pretty clean and well kept. Krystal at the front desk was fielding the rush of people who didn't have a reservation when we got there. She did a great job of having people just show up.
The room was nice enough, but the only chair was trapped in the corner beside the bed. That made it hard to do anything at the desk, maybe another chair would be good.
Toilet tank lid was busted and glued back together, not a surprise from the looks of the walk-ins.
Overall a good stay.
David
David,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月8日
Pedro
Pedro,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月6日
Hugh
Hugh,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月3日
Sondra
Sondra,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月1日
Overall was good but due to staffing issues, did not have housekeeping. Had to go get towels from the front desk due to the room not getting housekeeping and bed was only made 1 day out of 7 we were there.
真實旅客
7 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年10月30日
Hotel
mike
mike,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月21日
Franklin D.
Franklin D.,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月2日
Gilbert
Gilbert,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月2日
joel
joel,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月2日
Dennis
Dennis,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月1日
joel
joel,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年9月30日
Mark
Mark,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年9月23日
Shawn
Shawn,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月15日
Guadalupe
Guadalupe,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月13日
Chris
Chris,1 晚旅行
Orbitz 真實旅客評語
2/10 不太好
2024年9月11日
No one was at the front desk when we tried to check in. We waited a long time and the lobby smelled like sewer gas. Our room was dirty in areas and we almost left in the middle of the night because of the sewer gas smell that continued in our room often on the entire stay. If we hadn’t driven 10 hours that day I would have left.
Datura
Datura,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年9月10日
Worst check-in experience ever in 50 years of travelling globally. The lady at the check in was surly, she said I did not have a reservation. I showed her the reservation through Expedia on my phone. She said the reservation was not one of theirs and that I should contact Expedia. She did not offer any help. Eventually I found another confirmation code which worked and she grudgingly checked me in. Her attitude was that she did not want to be there and continued to be rude. The hotel was clean and in good condition but we will not be staying there again.