2/10 不太好
2025年1月30日
Extremely Disappointing Service
My stay was terrible. This is a poorly-run hotel that does not put the customer first. Housekeeping only cleaned my room once during an 18-night stay. I kept complaining to the front desk and they would assure me the room would be cleaned today - and it never was. During the 18 nights, I saw the aftermath of 3 car break-ins (window on the parking lot, etc) and heard of several others. At checkout, the manager promised to mail me a certificate for a free future night at a Hilton - but I never got it. This should have been a nice stay, but the terrible service completely ruined it.
Mark
Mark,18 晚商務旅行
Hotels.com 真實旅客評語