Great in theory, but it’s a little tired. Only one of the dining options was open, which was a challenge given it’s a long way from anything else.
The pool is gorgeous but closes at 6, and the breakfast left a lot to be desired.
Overall it was fine, but not what I expected for the price paid
Amanda
Amanda,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2023年6月11日
its overrated
Hazimah Aminah
Hazimah Aminah,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2023年3月9日
Beng Khim
Beng Khim,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2022年6月9日
5 stars price 3 stars environment
Need to improve the breakfast meals, disappointed the breakfast environment found dead fly body around.
Lim
Lim,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2022年5月31日
All services no on.
House inside a lot of ants.
Ping
Ping,3 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2022年2月2日
I dont know.price just not worth it for overall
So far everytime want to go to room from lobby/swimming pool need to call buggy. Service buggy is good. Staff friendly. But why give room very far. Somemore internet line not clear. Yes its nice in jungle. But for me very difficult to walk very far. Place also lack of maintainence. Expecially at the pool.there are stone that is broken it hurt my leg when i swim in pool. Very dangerous. Must check the floor. Some part need to repair. The scenery is nice. And lastly. Guys please bring your own towel. I think management also need to change the towel. Its like a budget hostel la. Common. 5 stars hotel used this kind of towel. Thin. No label.and its looks old and yellowish already.bye!
NUR DIANA
NUR DIANA,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2021年3月11日
Premium & isolated getaway
Very good and friendly staffs. They have all kinds of farms you can visit. Buggy service to your hotel room.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2020年12月26日
Good
Bahari
Bahari,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2020年9月13日
Dissapointed trip
Facility in the room was not maintain. Dissapointed as requested for a king size bed, but 2 single beded provided. The hotel shld contact the customer if unable to accomodate/suggest for upgrading instead of dissaponting the customer during check in.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2020年8月23日
If you love nature, u can stay here, but the hospitality is totally kurenggg for a 5 star rating hotel! 5 kali i jmp lipas dlm toilet! Air dalam cattle pon dorg x cuci from previous visitors! Face towel pon xde, plus air shower pon keluar x sekata. 😏
WK
WK,1 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2020年8月3日
The food still need improve services,the environment is ok
Candy
Candy,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2020年1月30日
beautiful place but pity lack effort to keep it.
it was a very nice place to stay. people who love nature will be happy to stay here. cozy and beautiful. However due to not much activities here it makes the place "dead". should have some live band to play during peak time or have your massage spa available for your guest. it is cause resort and spa but there wasn't anything to do there besides the swimming pool. everything else like the spa, karaoke room not working and not available. we reached there evening and we ordered the food. it takes very long to come even though there are only the two of us there and the food prepared was not fresh. Satay dumpling rice was hard like it was just out of the fridge. the lava cake was hard. really disappointed. wish the management could do something to improve this beautiful place and not let it go to waste.
Jamilah
Jamilah,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2020年1月29日
真實旅客
1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2020年1月26日
Service sangat lambat
真實旅客
1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2020年1月26日
Nothing impressed us at this place except for the ambience & environment. (Booked Philea Suite)
Staffs:
1. Not even a single smilling or friendly face. Everyone seem to look busy.
2. Hospitality from hotel staffs failed big time, during breakfast there were no drinking glasses beside the juice area, upon requests from the staff i think even a wall could have responded better. He merely took the empty tray and walked off without uttering a word.
Cleanliness:
1.I understand that the rooms are made of woods but that doesnt give you an excuse to serve your guest with a musty smelling room. This clearly shows the rooms were not occupied for long and it wasnt cleaned or prepped.
2.What was suppose to be a romantic bathroom felt like walking into The Adam's Family house, cob webs at every corner of the wall.
3. We hardly spent 30mins at the pool, it was unbelievably dirty. Dirt particles floating and visible before even jumping in. You can only imagine what was the view like with goggles as we were using them.
4. During breakfast there was no empty space thus we had to wait to be seated which was fine. What was rather disappointing is they served us a table for 2 at a corner that was filled with filth from food particles under the table and uncleaned/wiped table.
Amenities :
1. We were shocked at the fact that when we requested for 2 extra water bottles, we had to pay rm3 for each. Never have we ever experienced such a thing in a 5star as it was always complimentary.
真實旅客
1 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2019年12月29日
good short staycation but room need maintenance
We booked 2 deluxe king rooms. One for my sister and one for my hubby and me. Unfortunately, our room has aircon was not cold and water heater not hot. Gotten the mechanical to repair twice fir the aircon before it could function properly. Spa is under renovation and dinner option is limited. Breakfast not very fantastic. But we love the lush greenery and peace of the surrounding.
Jennifer
Jennifer,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2019年12月18日
saharudin
saharudin,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2019年12月11日
真實旅客
2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2019年11月25日
No tv programmes available due to unknown reason. Pool water not really clean, a lot of floating items.
Staffs should greet.
Foods are acceptable.