First of all the receptionist said they can’t find my booking despite I showed my booking number on my email and my payment and said they don’t even deal with hotels.com. Nor Expedia. I got very frustrated and delayed for a while after they called a manager he finally told me to give me a room as if it was by pity.
Too much light issues in this hotel. Sometimes every 15min. Anytime any person passes by my room I hear it and it disturbs my sleep…
Abdoulaye
Abdoulaye,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年8月31日
Kocou Laurent Rodrigue
Kocou Laurent Rodrigue,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年7月22日
Cyril
Cyril,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2022年3月8日
E
E,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2021年12月18日
It was OK!
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2021年9月14日
Fredrick
Fredrick,10 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2021年9月5日
Nice hotel but stop the scam attempt!
Hotel is nice with reasonably comfortable rooms. I was initially given a room right over the kitchen which was noisy and smelly but they did move me to somewhere more comfortable. This room was ok although some drain smells at times!
Food was good including a nice breakfast each day.
Some staff need to learn basic politeness. A please or a thank you is so nice! Bringing me my bill whilst halfway through a drink and maybe when I want another drink hardly makes me feel welcome.
Checking out and paying your bill is a real trial. As with some other hotels in Nigeria, once a transaction is approved there is an attempt to then write down all the credit card details onto their computer leaving it wide open to fraud! Doesn’t need to happen as it is a hotel policy only and when you refuse miraculously there is no problem! STOP DOING IT PLEASE!
John
John,7 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2020年11月21日
Good hotel but Practices Dangerous
Good comfortable hotel with very nice rooms. Breakfast and most meals were good but a more varied room service menu would improve.
The check out procedures let the hotel down. Caught reception staff trying to input the whole of my cc number into their system after it had already been authorised. Totally unacceptable practice and needs to be stopped. When this pointed up got bad attitude which means won’t be returning!
John
John,3 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2020年2月17日
Billing does not work Be careful.
They charged me twice (Hotels.com and the Bon Hotel Aosoko). I can’t get them to reverse the charge.
真實旅客
2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2019年3月18日
There was a lot of noisy movement on my floor (Third Floor) during my stay. It appeared that the workers were moving some heavy machines on the floor. This made a lot of noise. Otherwise, all was good
真實旅客
5 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2019年3月2日
Great. Clean. Efficient. Friendly. Well maintained.
Richard
Richard,3 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2018年12月27日
Management response to my earlier feedback is recommendable. Keep it up!
真實旅客
7 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2018年12月8日
Great location
Clean, staff very pleasant and ready to help.
真實旅客
1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2018年11月18日
真實旅客
1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2018年11月14日
JUDE
JUDE,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2018年2月12日
Nice room, attentive staff. However wifi was terrible... need to logon repeatedly, poor coverage (ok for laptops couldn't get wifi on my phone in my room).
Thomas
Thomas,3 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2014年12月15日
Not recommended
The service was appalling, kept on messing up my reservation several times, couldn't get credit card reader to work, etc. Very slow Internet. Not recommended
真實旅客
Hotels.com 真實旅客評語
4/10 一般般
2014年12月14日
Fine rooms, very poor service
The rooms themselves were fine. The service people were utterly incompetent. Internet very slow. Relatively safe neighborhood.
真實旅客
Hotels.com 真實旅客評語
8/10 非常好
2014年10月14日
Protea - definitely worth trying !
Very pleasant and excellent alternative to the other more expensive hotels in Abuja
Anthony
Hotels.com 真實旅客評語
6/10 不錯哦
2014年9月17日
The location is great but the management MUST consider changing the dusty mad musty rugs ASAP. A no-go for people who are allergic to wool/rug.
真實旅客
Hotels.com 真實旅客評語
6/10 不錯哦
2014年7月22日
真實旅客
Hotels.com 真實旅客評語
6/10 不錯哦
2014年6月28日
Overrated hotel but well situated.
Hotel is overrated; staff mean well but lack training. Quality and choice of food is limited; food remains expensive compared to other hotels. Rooms are ok but internet service is very slow, at times very frustrating as you need to log in every time you use the internet.
G.
Expedia 真實旅客評語
8/10 非常好
2014年3月4日
My Stay in Protea Hotel
The hotel was quite decent and my stay was comfortable.