The hotel building was modern as was the furniture in the room.
There was no one on the desk until 2pm so trying to request early check in at 1pm when i arrived was impossible.
I requested extra pillows as my daughter, partner and I all use 2 plus the pillows supplied were as flat as a pancake. They could not supply enough to fulfill this request because they wer fully booked.
The room itslef was hotter than the sun, we turned off the heating and opened the window, i did eventually cool daown at 2am when i woke up now freezing!
The shower only half worked and was not hot.
They only gave us 2 mugs for 3 people in the room.
The mirror situation for 2 females trying to get ready was rediculous, one full size by the door in an unlit area, the bathroom one which was steamed up and a small one on the wall by the tv also badly lit and required standing to be used.
Not great overall, if they had a little more attention to detail it has the potential to be an ok hotel.
Christopher
Christopher,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月2日
Hyugin
Hyugin,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月24日
Nicola
Nicola,4 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2024年10月24日
Stefan
Stefan,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月23日
Harry
Harry,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月13日
First room I was shown was mouldy and smelt awful, the lovely girl at the reception found me a new room. The lamps didn’t work properly and the bathroom could do with some attention! Overall wasn’t too bad.
Sarah
Sarah,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月13日
David
David,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月13日
Karen
Karen,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月3日
The room was disabled room and there was constant noise from something next door it may have been a lift or electric box but it kept waking me up. Reception lady was lovely when I booked in though and very helpful.
There was mould in room in corner and I could smell it too.
Ian
Ian,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月28日
Richard
Richard,5 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月25日
Sarah
Sarah,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月24日
The cleanliness and general condition of the room not acceptable for the premium price charged.
Geoffrey
Geoffrey,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年9月24日
Mojisola
Mojisola,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月23日
We were made very welcome ..
When Phil saw that my wife had mobility issues he gave as a ground floor room without being asked..excellent customer care.
Peter
Peter,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月19日
Kevin
Kevin,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年9月15日
Simon
Simon,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月2日
Matthew
Matthew,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月24日
Makhan
Makhan,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年8月18日
Good overnight stop
Welcoming courteous and efficient. A good overnight stop.
Anthony
Anthony,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月10日
Shaun
Shaun,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年8月9日
Comfortable, relaxed. Lovely garden area. Very friendly staff