The staff was incredible and made our stay amazing. The small touches added to the suite were extremely thoughtful. The suite was huge and the entire property was tastefully decorated and pristine. A 5-star
delyse
delyse,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2023年2月19日
Ausgezeichnet
Thomas
Thomas,7 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2023年2月13日
3 star stay - heavy 5 star price!
Very average place but comes with a very high price. Standards not up to the price being charged. Attention to the little things missing. Definitely not worth over Euro 300 per night!
Bathroom towels old and fraying. No back-up power for repeated load-shedding (even 3-star hotels in Cape Town / Graaf-Reinett / Kruger Park / across South Africa now have full solar invertor - back-up generators installed!).
Bed too short (and I am average height - my feet hang over end which last happened to me at a hotel for midgets in Paris!). Room cleaning service merely adequate. Off street parking almost unparkable unless you're in a Fiat Uno.
Etc ...
Much better places in Franschoek for much less money.
Eric
Eric,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2022年12月11日
The Last Word is a great place to stay - spacious room, great amenities, friendly and helpful staff. The only complaint was that our room had an air conditioner which was undersized for the room. That coupled with the rolling power outages made the room quite uncomfortable at times.
Bruce
Bruce,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2022年10月8日
It really is the last word!
Amazing hotel and staff. Beautiful room with it’s own small swimming pool. The breakfasts were delicious and the house keeping staff are amazing!
Thank you for a wonderful stay
Kathryn
Kathryn,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2022年4月1日
Perfect
Helen
Helen,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2022年3月31日
Helen
Helen,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2022年3月29日
We think this hotel is a gem in Franschhoek. This is our 2nd visit, first staying in room 3 and this stay in room 2. The staff cannot do enough for you, we love our suite, feeling very relaxed in it. The extra touches the staff go to are greatly appreciated.
Helen
Helen,1 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2022年3月20日
Disappointing
The price I paid way way too much for the experience of staying at the last word. I don't mind paying for quality but this trip it really was way out of kilter regarding pice vs experience.
Andrew
Andrew,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2022年1月24日
Great Spot in the middle of Franschhoek
Loved it! was really great and everyone was super friendly
Matthias
Matthias,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2021年12月20日
5 Stars
Awesome stay in a beautiful guest house. Charming and luxurious with super large rooms with everything you need. Will certainly be back.
Uwe
Uwe,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2021年11月15日
Service with a smile!
Overall a memorable stay at the hotel. The staff and responsiveness to requests are top notch. From the welcome we received from Conrad and the team to them trying to fulfill our requests, they were amazing. Rooms are large, which is ideal for a couple, not sure about families, did not ask.
The hotel is situated on the main road it is within walking distance of all you need. Make sure you look out for the sign as Wave directed us to the delivery entrance!
Dietary requirements are catered for no problem - you ask and they try to accommodate the request. The afternoon tea/drinks were a treat. They only have breakfast on site and do not do other meals - they are surrounded by a variety of restaurants.
The pool is not heated so usage is dependent on the time of year and temperature.
There are 10 rooms and not enough parking, so you might need to park on the street - our car was safe overnight.
Akbar
Akbar,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2021年9月7日
Fantastic place
As always this hotel delivers on Service, Location and Standards.
Euan
Euan,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2021年5月26日
Fabulous spot
Great place, centrally located, excellent rooms and service.
Euan
Euan,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2021年5月26日
Fantastic place
Great location, friendly helpful staff
Euan
Euan,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2021年1月3日
Great experience overall
The Last Word is your home away from home. The entire staff has really gone the extra mile to make us feel comfortable, with little treats, candle lit room, a friendly smile. Thank you Conrad, Franklin and Team for all your efforts.
Anko
Anko,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2020年9月7日
Excellent stay at this lovely hotel. Beautiful rooms and a 5* service from start to finish
Hunter
Hunter,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2020年3月4日
We loved it. Very cosy style - good service. Will for sure come back.
Bettina
Bettina,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2020年2月12日
Boutique Hotel
Vicki
Vicki,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2020年2月9日
Great location, great service and the room was extremely comfortable. Would recommend this property to anyone interested the Winelands of CapeTown.
真實旅客
1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2019年10月21日
Best Hotel in Franschhoek
Stayed here many times. Always amazing, faultless.
E
E,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2019年9月27日
The staff is super friendly and helpful. They will go out of their way to meet your needs. The room was super spacious and comfortable. The hotel includes all mini bar, alcohol and breakfast in their rate. The location is great, in the town center, lots of shops and great restaurants around.
真實旅客
2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2019年8月1日
Delightful stay
Lovely oasis of calm in delightful town
Staff delightful and helpful
Wineland tours and tastings excellent
Andrew
Andrew,2 晚浪漫之旅
Hotels.com 真實旅客評語
10/10 好極了
2019年7月23日
From when you first walk into the property and are greeted by the warm staff, you know this place is special. Literally located in town, you can walk everywhere. It is charming and decorated very tastefully exuding calm serenity. The rooms were very well appointed with heated floors, a bonus in Cape winters! Also complimentary stocked mini bar and two bottles of wine. They did little turn down touched to make are stay memorable and special. Breakfast was fresh and made to order, delicious. Would go back again, great break away from the city!