The reception area, waiting room and lift not great but room was fresh and modern. Breakfast next door at The Cumberland was great. Staff were helpful and friendly.
Yvonne
Yvonne,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月20日
Mauricio de Lima
Mauricio de Lima,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月19日
We got loved to another hotel as the rooms were leaking.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月3日
Nice place
Form and functional. Lovely service at reception to porters. Breakfast amazing and beds comfy. Shower was very high up but room was clean and big.
AS
AS,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月18日
burak
burak,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月16日
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月3日
Good location but very dated hotel
Good location but when we went to check in for 3pm the rooms were not ready and we did not get to our room until 3 45pm. Rooms were very small. Heating not working and extractor fan not working in bathroom making bathroom very slippy due to condensation. Staff were very helpful though when we told them of issues with room. Very friendly. Hotel was in good location, clean but dated.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年10月30日
Try somewhere else!
This was an incredibly poor stay. The stories we can tell are horrendous. We could not wait to leave this hotel and the nonesense they put us through. Horrible rooms, A/C didn't work, bathrooms were plugged, sink was broken and some of the worse customer service experienced. Believe the reviews, it is not a great place to stay except for the location.
Christeena
Christeena,5 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月23日
Dan
Dan,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月16日
Muhammad
Muhammad,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月13日
Helt ok
Men får det man betalar. Helt ok hotell med mycket centralt läge. I det stora hela är hotellet bra och skulle kunna tänka mig att besöka det igen.
James
James,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月7日
Oluseun
Oluseun,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月27日
The hotels bed and pillows need upgrades, to hot in the room, hvac not working properly, very noisy
tom
tom,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年9月22日
Cindy
Cindy,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月18日
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月14日
Not too happy being on a floor without elevator!!
Matthew
Matthew,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月14日
Erwan
Erwan,5 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月13日
Arild
Arild,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月13日
Awad
Awad,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月11日
Our room was unavailable due to maintenance. We were moved to The Cumberland Hotel next door. No issues - everything was handled smoothly
Andy
Andy,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月10日
Barbara
Barbara,9 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年8月27日
Maj-Britt
Maj-Britt,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年8月22日
This is a Dormitory, not a hotel, disgusting
For a hotel in Central London the service from the time at check in, no assistance at all, not even help with luggage. Staff at front desk were more interested with themselves & having their own personal chats. The first night room was to be 40% discounted, please confirm this. The 40% discount was authorized by Amal at reception. The next day we were moved to a better roomier room. The soaps & shampoo bottles were half used & only one bath towel in the family room. The Hotel is run like a third grade dormitory & certainly will not recommend, we left a day earlier. Hotel.com should not list this hotel