Exclusividade, requinte, conforto. Se você procura um serviço diferenciado , com bebidas e comida de primeira linha, este é o local em Punta Cana. Saímos muito satisfeitos.
真實旅客
4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月30日
Toppen!
Allt var toppen , rum, service, mat och mycket vänlig personal
Stefan
Stefan,6 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月3日
One of the best
Loved loved loved this property. The service was outstanding. Food and beverage was great with many options. Modern, glamerous style with quality fixtures and fittings throughout property. Highly recommended.
matthew
matthew,6 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月22日
Malva
Malva,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月1日
Vanessa
Vanessa,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月30日
Humberto
Humberto,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月30日
Rafael
Rafael,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月29日
Very good staff food was excellent had a really bad paint smell one night and was awakened at 2:30 am by the smell to find out they were painting and a row of rooms beside us had the same issue i woke up with burning eyes and wife had a bad headache. Returned to our room one day to find the privacy sign on our door and both our room keys would not work then when they came down and let use in I found a balcony door unlocked but nothing was touched still a little unnerving to think someone that wasn’t supposed to be in our room was there as they told us that security cameras did see anyone
Terry
Terry,6 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月26日
Christopher
Christopher,4 晚旅行
Travelocity 真實旅客評語
4/10 一般般
2024年9月25日
The property is quite small and also older construction. The building I stayed in (believe it was Building 2 or 3) had a mildew smell in the hallways. The elevator was also very small and also looked older/weathered.
When I got to my room, I noticed the AC was not cold enough for the outside temperature. It did not go past 22C/72F. The bathroom vanity light also did not work on one side. Finally, the bed was dirty when I arrived; I found a black pair of underwear tucked behind the mattress into the space between the headboard. The throw blanket was also visibly filthy. I called twice to complain about this but nothing was done.
The restaurants are decent although I found the buffet food decent at best; everything lacked flavor. The restaurant over the beach had great Dominican food however.
Drinks were also either veryyyy sweet or the rum tasted watered down.
Staff was very kind and accommodating, so complaints with them.
Cristine
Cristine,4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月23日
Iván
Iván,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月23日
Just the best from beginning to end. The service was impeccable. Food was ok to good. All the stands and shops are very nice.
Rosa Isabel
Rosa Isabel,3 晚浪漫之旅
CheapTickets 真實旅客評語
10/10 好極了
2024年9月22日
Corazon
Corazon,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月21日
This resort is absolutely stunning and such a great place for our honeymoon!
The food was great (there were plenty of food options on site), all of the staff will go the extra mile to ensure that you feel comfortable and welcomed. Check-in process was easy and fairly quick, only negative was that we did not get the room we had initially booked. Pool staff provided amazing service including, setting up your spot for when you come to lounge by the pool or beach, making sure you have plenty of shade, and always have a drink so sip on!
A few employees that I can remember that were extremely friendly and personal with us and always checking in on us were Jose and Oscar. As well as our favorite bartender Domingo!
Highly recommended for your first stay in Punta Cana I can’t say enough great things about this property.
Eliza
Eliza,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月21日
I loved it
Natasha Mendez
Natasha Mendez,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月20日
The resort itself was beautiful. The room was spacious and very nice, staff were very friendly and accommodating, service was on point. Lastly, the food was delicious. 5 Star rating all around the board!!!
shannon
shannon,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月18日
Un hotel muy bonito y el staff muy atento y servicial en todo momento lo que no me gustó es las opciones para cenar tienen un italiano que tienes que reservar pero la comida no es la mejor el de carnes muy bueno no tienes que reservar pero tienes que esperar por qué se llena el del bufet no es todo el tiempo y los otros comida como pizza algunos están cerrados creo que tienen mucha área de oportunidad en esa área hay hoteles más económicos con mejores opciones para comer también el área del las tiendas tuve que comprar unas aleve para el dolor y me cobraron 24 dólares por un paquete que cuesta 8 dólares 😂 y por unos tampones de 3 dólares 24 dólares eso es Ana falta de respeto al bolsillo no te puedes aprovechar así de los turistas
Rosa
Rosa,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月18日
Dana
Dana,4 晚旅行
CheapTickets 真實旅客評語
10/10 好極了
2024年9月17日
Very courteous staff, excellent dining and a desire to improve resort every time I visit.
Jeffery James
Jeffery James,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月15日
Billy Franklin
Billy Franklin,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月15日
Ricardo
Ricardo,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月14日
Overall very nice location. Staff was very attentive and courteous. Some spaces were not available to guests due to maintenance or repairs.
richard
richard,6 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月13日
Artimes
Artimes,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月13日
We had the most amazing stay in the Castle. Our butler did such a fantastic job keeping us stocked and well. The castle views our exquisitely breath taking from the 3rd floor pool overlooking the ocean, enjoying a delicious drink! Highly Recommend the Castle and Carlos the butler.