I found the staff at this hotel to be very unfriendly, did not enjoy what they were doing and did not go out of their way in any shape or form to make it a nice stay Our vehicle was vandalized at this site, and the maid service was atrocious
Susan
Susan,2 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年8月8日
We have enjoyed many years vacationing at the Hellenia and it always first class!
Regina
Regina,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月5日
Wow amazing place and great private beach
George
George,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年7月20日
Muito bom, só falta o room service...
Madalena
Madalena,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年6月23日
Mariana
Mariana,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年4月20日
Joanne
Joanne,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年4月4日
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年3月27日
Die Unterkunft ist etwas in die Jahre gekommen. Die Zimmer waren schön und sauber alles so wie in der Beschreibung geschildert. Die Lage ist gut und das Hotel ruhig, direkt am Meer gelegen. Das Frühstück war qualitativ nicht ausreichend und kann dem Anspruch eines Hotels nicht genügen.
Bernhard
Bernhard,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2023年12月31日
Sun Yong
Sun Yong,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年11月20日
Zuhal
Zuhal,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年11月6日
VINCENZO
VINCENZO,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2023年11月5日
This hotel has everything you need, but nothing was spectacular. The entire hotel needs a deep clean, the room was dirty and hardly any furniture in it. The breakfast was very mediocre. The location on the beach is nice, but the pool looked too dirty to swim in. I’m assuming the hotel used to be a 4 star, but now I wouldn’t call it that.
George
George,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年10月19日
Excellent and very charming hotel. Tonino was very helpful and accommodating. Very friendly staff and excellent customer service. Would definitely recommend this place.
Valery
Valery,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2023年9月23日
Fint väldigt lugnt hotell precis vid stranden en bit utanför centrum. Ingick solstolar och stora härliga strandhanddukar. Dock stenig strand, badskor rekommenderas. Nära till buss.
Bodil
Bodil,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2023年9月16日
Everything was great! The room, the hotel grounds, the pool, the beach… all amazing.
The only problem was the bar man at the bar near the pool. He was very rude, unhelpful, and should not be in a customer service role. He let down the entire experience because of his lazy, disinterested attitude.
PATRICK
PATRICK,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2023年8月8日
What expecting more for a 4 stars....
The breakfast was not good for a 4 stars hotel. The staff was not friendly and also not helpful with the informations regarding activies in the area, such as Etna, vineyards, Taormina and Catania airport situation. The rooms are not very well isolated, you can hear when people open/close their doors. There is a live musician that plays and sings until midnight by the every night that we were there. Impossible to sleep.... Pool closes so early when there is not even a lifeguard nearby...
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2023年8月2日
The Staff at the property felt unfriendly and disturbed by my presence. They were always making comments and did not even Stand up from chairs when talking in person.
The bar tender at the swimming pool did not answer questions with good manners. The waiters at breakfast and dinner noisy and always making tables while people were still eating.
Matias
Matias,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年4月9日
Hyggelige ansatte med god service og et fint hotell. Fine rom og godt renhold. Vi hadde frokost inkludert,veldig bra. Spiste middag på i restauranten to kvelder,helt super mat.
Helge
Helge,5 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2022年10月30日
Chambre petite mais refaite
Couloir en marbre merci pour les chariots hyper bruyant dès 8h du matin, réveil assuré
Tout le reste est vieillot et date.
Personnel pas très aimable à l’exception de la réceptionniste
Vaut un 3 étoiles français pas plus
Rémy
Rémy,5 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2022年10月21日
Great place for a few days
Lovely room bed sheets shower all excellent . Brek good and indoor barman v friendly . Have to have sit down lunch needs a snack bar . The car park has a barrier that smashes down on your car we were not impressed with this . Good location for bars and bus to Taormina . Lovely beach and views of Etna . No sunbeds on beach fort end of sea even though weather 25. Loud American tour group sat around pool one afternoon completely oblivious everyone trying to relax.
Julie
Julie,3 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2022年10月15日
elegante e dignitoso
Abbiamo ricevuto un'ottima accoglienza in una struttura, devo dire , molto elegante che cozza un po' con certe aree circostanti.
Nell'insieme siamo stati bene, buon servizio, stanze pulite e comode, colazione dignitosa. Unico "problemino" è stata l'assenza dell'aria condizionata in camera senz'altro per i costi diventati proibitivi fuori stagione. Ce ne siamo fatti una ragione. Ottimo parcheggio gratuito che non guasta mai.
Fabrizio
Fabrizio,2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2022年9月29日
A great hotel, with great access to the beach, very accommodating staff and a lovely pool area. The breakfast was delicious. The rooms are clean and spacious. All for an incredible price. Highly recommended
Filippo Emanuele
Filippo Emanuele,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2022年9月9日
Have stayed in this hotel many times and it has always been an excellent experience