A terrible experience at this property!
Very dirty room and the toilet was awful!
Left over food from the previous ppl were next to the TV.
We have done the check in twice just the staff were not communicating to each other properly.
Don’t waste your money and ruin your holiday with this “hotel”
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月22日
Bradley
Bradley,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月14日
Mike
Mike,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月11日
Conner
Conner,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月5日
debbie
debbie,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月3日
Amy
Amy,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年11月28日
Avoid
Restaurant was open for dinner from 5pm, however a private function was taking placed so we had an hour to wait for the function to finish. Ordered our meals about 6pm only for it to arrive at our table in takeaway boxes because they wanted to save on the washing up because of the private function. The restaurant manager agreed to recook our meals and put them on plates, however she practically through the meals at us. Considering she has a customer facing role her customer service skills were diabolical. We felt the private function guests were more important than regular hotel guests, 2 other couples came over to us and agreed that we were all being treated terribly. On checkout i spoke to the reception and because the meals had been redone he didn't see a problem. When I get back to the UK I will be relaying these comments to the Wyndham Hotel Group Head Office
DIANE
DIANE,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月15日
Robyn
Robyn,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月10日
Honeymoon
Honeymoon two nights , beautiful resort and great facilities.
christine
christine,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月29日
No car parks for paying customers
Ben
Ben,1 晚旅行
Wotif 真實旅客評語
6/10 不錯哦
2024年9月29日
All though the property was nice, it is very much a family resort, lots of kids. Walls are quit thin so could hear the 4year old next door screaming their lungs out at 7 in the morning and when not wanting to to go to bed. Bed was to soft for my liking but that was a personal preference. Nice area and facilities.
Jason
Jason,2 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2024年9月29日
Women at reception was RUDE. I wrote on my booking it was a surprise for my partner. Nothing was mentioned at all which was a bit rubbish to not even acknowledge anything when I had wrote it on request.
We were based right above the carpark with the worst view (no view)
Went to get a pizza from the bar at Winkipops and was told no food until 5pm. I asked reception if there was any snacks they told me they were actually serving pizzas at the winkipops place and went to recheck. He said yes but to order at reception! Went to reception and they told me I had to go to winkipops to order. So I didn’t end up getting anything after being messed around.
When you use the toilet the water continues to make sound for hours so that was not fun in the night.
Hated listening to the cars entering and leaving each time.
I feel bad this was supposed to be a surprise trip for my parters birthday and one of the worst places we have stayed!
The fridge in our room froze and burst all of our coke cans so that was another annoying surprise the fridge doesn’t even work correctly.
The shower pressure was terrible, could hardly get wash the shampoo out of my hair. Then went to turn the shower off and the whole shower head came down and hit my partners arm!
The room its self is not at all like it is on any of the photos! FALSE ADVERTISEMENT.
On check out the rude receptionist didn’t even ask how our stay was. I wasn’t even surprised by this point. Awful.
clarissa
clarissa,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月26日
The hotel is located near the sea, with complete facilities and clean rooms. There are supermarkets and commercial centers not far from the hotel, and there are many restaurants to choose from. The area near the hotel is suitable for hiking, cycling and running.
The sea view room is very good, and I will choose this one next time.
XIAOGANG
XIAOGANG,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月25日
Lovely staff, so handy to everything
Vicki
Vicki,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年9月24日
Great set up. Pool, spa and indoor spa and gym great. Room needed a dust on side tables etc and found a vape
Under couch and old lollies
Emily
Emily,3 晚家庭旅遊
Wotif 真實旅客評語
10/10 好極了
2024年9月22日
Judy
Judy,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年9月20日
Air Conditioner Not Working - Poor Excuses
Room 241-Air Conditioner would not heat, attended to twice but still would not heat! apparently next doors would interfere with it?!
Requested refund but the hotel declined, hotels.com offered $25, really bearing in mind the room cost at nearly $300!!
Hotel provided a tiny heater, very dated hotel. Would not stay again!!