Some aspects of the hotel are in disrepair (ie. door handles, one of the numbers for my room number was missing). The only real complaint I had, which I shared at reception and they received the feedback well, was that I placed the do not disturb sign on my door before leaving for an activity during the day; I had all my belongings spread over the room and I did not have the energy or time to put them away. While I was gone, the cleaning staff entered the room to clean. Nothing was missing, but it did feel like a boundary was not respected.
Otherwise, the room was very comfortable. The breakfast buffet was delicious and had many options. And the staff I interacted with was quite friendly. I had a rental car and their private parking lot was safe.
Gregory
Gregory,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年1月8日
Maria
Maria,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2023年9月21日
Really cannot provide a valued rating here because I did not stay on their site for these dates. I had scheduled this hotel through Expedia, but made a mistake on the dates selected. As I was setting up a number of hotels for October trip, the Expedia site defaulted me back to September of which I did not catch before i booked the trip. Unfortuately the hotel stay was the next day. I tried to cancel, change, but was unable due to the timeframe. A note was sent through Expedia's support to the hotel, but they never responded. Since I did not stay with them and wanted to yet in October, I was just hoping some adjustment could be made. Thank you
scott
scott,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2020年1月24日
Not clean. Bad smell
Julie
Julie,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2019年5月26日
patricia
patricia,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2019年4月3日
Nicole
Nicole,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2019年3月4日
Carla
Carla,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2019年1月13日
Decadente.
O hotel precisa de reformas urgentemente. O banheiro apresenta fungos nas paredes. O colchão é velho, curvado e horrível. A cortina do quarto é transparente e não veda a claridade vinda da janela. Tarifa cara demais para um hotel tão decaido.
A única coisa que salva é o café da manhã é a educação e simpatia dos funcionários.
Vanessa
Vanessa,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2018年11月27日
En resumen, en una sola palabra, excelente.
Muy bien, excelente atención, comodidad, muy buena ubicación.
Robinson
Robinson,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2018年9月12日
Hotel clásico muy bien ubicado
Excelente ubicación, frente a la costanera y muy cerca del monumento "Frente al mar" una gigantesca estatua de dos enamorados Hotel clásico Excelente atención Buen Buffet de desayuno Con estacionamiento al costado del hotel habitaciones simples , pero cómodas
Edgardo
Edgardo,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2018年2月16日
Atendimento excelente
Sensacional. Todos os atendentes super atenciosos, café da manhã sensacional, com frutas, buffet continental, restaurante para refeições em horário super flexível e com atendimento impecável. Ótima relação custo-benefício.
Eloi Almiro
Eloi Almiro,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2018年2月11日
JOSE D
JOSE D,1 晚浪漫之旅
Hotels.com 真實旅客評語
8/10 非常好
2018年2月1日
Hotel céntrico
La localización es buena, pero tiene espacios de estacionamientos limitados. El personal es amable, a excepción de uno de los recepcionistas nocturnos.
真實旅客
2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2017年10月31日
Muy buen trato al pasajero.
Bien ubicado, limpio y de trato muy amable.
rafael
rafael,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2017年6月20日
Todo bien en general las personas muy bien paula mancilla de recepcion supo ayudarme en un inconveniente se agradece .
Ivan alejandro
Ivan alejandro,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2017年3月2日
Average pricy hotel in a convenient location
First and foremost not a bad hotel but nothing to rave about. I do feel it's pricy for what they offer. The hotel staff are incredibly kind and are willing to help make your stay better. They accommodated me when my original room was way too hot (hotel has no AC and this particular room had no air flow) and had no privacy (I could see into the hallway across the way). I just wish they told me in advance that the second room was a two single bed room vs a queen. I still would've taken it but imagine my shock when my boyfriend and I walked in to see two beds.
The mall is about a 5 min walk which was convenient as my boyfriend forgot his deodorant so we did a little bit of shopping. Across the street from the hotel is the water front and there is a calming path to walk and sightsee. There is Wifi in the room not just the common areas which I feel is hard to find while traveling. Don't get me wrong I still couldn't catch up on my shows before bed but I was able to everything else I needed to do.
What I didn't like - for the price I payed I excepted much nicer. I knew in advance that there is no AC but I didn't expect a room with no air (purely based on the location of the room). The second room had better air flow but I feel hotel rooms in general should have a vent system. I didn't like the feeling of opening the window on the 5th floor. The free breakfast is convenient but not the greatest spread but I guess that's a normal expectation even in the States.
真實旅客
Expedia 真實旅客評語
8/10 非常好
2017年2月20日
Hôtel bien situé en plein centre ville
Bien préparer son voyage car Puerto Montt peut se révéler être une voie sans issue.
La wi-fi dans la chambre était faible et décrochait par moments.
真實旅客
Hotels.com 真實旅客評語
8/10 非常好
2017年2月15日
Hotel comodo
Buena Ubicacion solo algunos problemas de acceso con eventos municipales
jose
Hotels.com 真實旅客評語
6/10 不錯哦
2017年1月27日
Pasajero molesto por mala atención
Molesto porque me dejaron el auto en la calle sin ninguna posibilidad alternativa de estacionamiento Tina del baño con lonjas grandes de pintura destruidas sin adherencia a la tina Gerente no me dió solución para estacionar.
Edgardo
Hotels.com 真實旅客評語
10/10 好極了
2017年1月19日
Tradicional vale la estancia conocerlo-disfrutarlo
Tradicional hotel todo muy amplio, estilo antiguo muy bien conservado. Hotel excelente , buen buffet de desayuno, pequeño estacionamiento , dificultad para estacionar en el frontis ( avenida principal)
Edgardo
Hotels.com 真實旅客評語
8/10 非常好
2017年1月17日
Hyggelig hotell, god service, 5 minutter unna byens bussterminal. Frokosten var veldig god og god service.