I do love the hotel. It is located in the city center. The cost of going from the airport to the hotel is reasonable. It is about 1500 VUV. The hotel includes a beautiful breakfast. The omelette is so tasty. The swimming pool is good, you can swim till 10PM at night. Towels can be borrowed from the reception. The view is major.
Hotel and staff were fab, our only issue was the pool was out of action for maintenance. I know this needs to be done but when a main part of your holiday plans was to laze around a pool it did put a dampener on things. You could go over to Iririki Island to have a swim in the pool but at $25 per person it’s not feasible for the duration of the holiday.
Vouchers should have been offered, or at least an email explaining and giving the option to rebook somewhere else.
Steven
Steven,5 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月4日
Great Hotel
The Hotel and location are great, our issue was that next door to the hotel is a shipping dock and a shipyard, a barge was continuously running a bilge pump, and the ship yard continuously banging on the hull renovating an old ship, in turn very noisy during the day and night especially if out on the balcony.
Tom
Tom,10 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月30日
Tom
Tom,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月20日
Wayne
Wayne,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月18日
Jill
Jill,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月5日
Jonathan
Jonathan,5 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月3日
Great hotel with a historic feel. Rooms appear to be recently renovated and clean. The staff are amazing. Every single one had the biggest and most welcoming smile. Really enjoyed my stay.
joshua
joshua,1 晚商務旅行
Expedia 真實旅客評語
4/10 一般般
2024年9月25日
Hôtel demandant une complète rénovation. Exception faite de la piscine, chambres, réception, restaurant etc tout est à moderniser.
Personnel gentil et souriant mais totalement inefficace et peu crédible. Je ne conseille pas cet hôtel.
Francis
Francis,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月23日
As always the best hotel in town!
Wayne
Wayne,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月9日
Lift was smelly snd lights not working on one
Cleaning not thorough - bed not touched
Concierge not helpful with bags
Veniana
Veniana,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月6日
This is a perfect spot to stay in the heart of Vila. Close to the markets and an easy walk to all that Vila has to offer. The pool and pool area are a great place to relax with a cold tusker. Like all places in Vanuatu, the staff is what makes the stay special. Everyone goes above and beyond to ensure your stay is enjoyable. The food at the restaurant was also fantastic. Overall I would recommend if you want to stay in the heart of Vila.
CAROLINE
CAROLINE,3 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年9月1日
Very friendly staff
Exchange rates are better in town
david samuel
david samuel,8 晚浪漫之旅
Wotif 真實旅客評語
8/10 非常好
2024年8月26日
Very Central
lovely helpful staff. Internet so-so.
- A few problems with the shower but came right,
WARREN
WARREN,4 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年8月25日
Needs a lot of help, currently it’s just a place to stay and, to be honest, not worth it.
Adrianus
Adrianus,7 晚商務旅行
Orbitz 真實旅客評語
6/10 不錯哦
2024年8月20日
We have stayed at the grand on several occasions.Imagine our surprise when we walked into our room to find we had nothing to put our clothes in. On previous visits they had storage space ie a dresser with the tv on top ,This time tv on the wall no storage.In the managements wisdom they supply one luggage rack we had two suitcases and had to request another rack.We spent our week living out of a suitcase I can only hope the hotel is awaiting delivery of suitable storage furniture.Some additional irritants a casino filled with noxious cigarette smoke and a problem with water supply. Outlook disappointed has been much better in the past.
Alan
Alan,7 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年7月28日
Peter
Peter,7 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年7月13日
Raoul
Raoul,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年6月17日
Staff we lovely but construction work was bery noisy
Trevor
Trevor,3 晚旅行
Wotif 真實旅客評語
10/10 好極了
2024年6月13日
Everything inside the property was excellent. Although parts of the the facility are currently under renovation, there was no inconvenience to guests. The staff were very friendly and professional and even helped us with a taxi driver who over charged our group. Sadly the area outside the facility has the same problem with the rest of Port Vila roads....in need of major overhaul & repairs.