I was disappointed because a private party took over the bowling alley- that same party was extremely loud at night I can hear them falling asleep was a bit hard and the cave was closed off as well a wedding I felt the amenities where not accessible
Noelia
Noelia,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月18日
Carrie
Carrie,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月9日
Seanna
Seanna,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月2日
Awesome
Great customer service
Ricky
Ricky,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月1日
Old wine hotel
This resort was very popular but they need to renovate for their price point. The staff was nice but not very helpful. It’s a good location for Napa and the on property restaurants were good. The room has a lot of wear and tear. The gym didn’t have water or towels. Pretty location with a cute vineyard in the back.
Candice
Candice,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月12日
Jayme
Jayme,4 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2024年10月9日
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月30日
Property was great. Bed was great. Asked someone to deliver more shower gel because pump wasn’t working. No one came to the room. It’s minor but overall place was great.
Darryl
Darryl,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年9月29日
Beautiful property, will be back. Music by pool a bit loud in the morning.
claudia
claudia,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月28日
Sarah
Sarah,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月24日
Great property
Rahsheen
Rahsheen,2 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年9月23日
Poor service and raw sewage
The hotel room was a very nice room & the grounds looked nice as well. The problem was the cleanliness of the room itself. Upon arriving & settling into the room we noticed that there was sewage water in both sinks in the bathroom & the shower was still wet. Immediately I called guest services & asked for someone to come unclog/clean the sinks, we were told engineering would be there very soon. While waiting almost 30 minutes for engineering to come I noticed the entry had coffee spills on the floor, the tub had some large particles in it and this just led me to believe either the room was never cleaned or someone literally just checked out before we got there, either way is not a good look. I called guest services again from my cell & I was transferred 4 times to get to someone & on hold for about 15min (between the arriving & calls over an hour had passed at this point) so I started walking to the front desk while on hold and halfway over I was hung up on. In the meantime my girlfriend was in the room trying to get someone to respond and running into the same issues. Upon approaching the front desk I asked for a manager I was told it would be 20-30 min to talk to the manager. I was really upset by this & couldn’t understand why I couldn’t just change rooms & they could deal with the raw sewage on their time. Now I have paid for a room I can’t use, I was late for food reservations & I had to wait? Poor service, no immediate refund & the hotel blamed hotels.com for the refund
glen
glen,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月21日
Jose
Jose,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月16日
Shane
Shane,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月10日
Shaquisha
Shaquisha,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月10日
Tetsuaki
Tetsuaki,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月10日
Love the hospitality
Lenzuela
Lenzuela,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月8日
N/A
Daniela
Daniela,2 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年9月6日
I was surprised to see that property was so large and would have liked a smaller, more quant hotel and I do not recall in description or mention of size. Also I found accommodations, dining and drinks overpriced and disappointed that we had to pay for parking ( parking can easily be included in the price considering the large parking lots and most people are driving to a resort out of the way like this ).
David
David,3 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年8月29日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年8月29日
Kristy
Kristy,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年8月28日
Isidoro
Isidoro,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年8月27日
Resort was very nice and we enjoyed our stay! The Olive Hay restaurant had a great breakfast and worked around food allergies! When we checked in, they didn’t have the room available that we rented. They gave us a $150 credit to use at the resort though. We were at the family pool early one day (9:00am) and there were no towels. I advised front desk staff but there were still no towels by the time we left. Overall it is a nice and clean resort!