1. No tooth brush provided;
2. Body wash is not in place in the room and customers need to request it at reception;
3. No daily room cleaning service;
4. Customers need to replace towels at reception
5. A weird thing has been found in the fridge with weird smell;
6. Air conditioner with noise;
7. The tea bag container is dirty;
8. Low variety of choices for breakfast buffet
To my disappointment, it is more like an serviced apartment rather than a "4 stars" hotel or resort.
Tim
Tim,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2017年11月4日
XINGMIAO
XINGMIAO,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2017年5月15日
Comfortable hotel
Really comfortable hotel
Nice Staffs
Beautiful view
真實旅客
Hotels.com 真實旅客評語
8/10 非常好
2016年8月10日
靠近海灘
寧靜的環境,步行幾分鐘到達市中心,交通也非常方便,市中心也有很多美食選擇。在市內也可以join local tour 去參加其他景點。
Jenny
Expedia 真實旅客評語
10/10 好極了
2024年12月29日
真實旅客
7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月21日
Joan
Joan,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月3日
Mathew
Mathew,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月23日
Michael
Michael,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月15日
Never again
The staff were not nice at all the room was not clean the breakfast wasn’t the best I have stayed here lots of times and never been this bad still waiting for response for breakfast refund I didn’t get
Angela
Angela,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月8日
Ioane
Ioane,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月7日
Disappointed. Booking was not communicated correc
Not sure whether it was the hotel or hotels.com. made a booking for three yet given a room with only two beds and no third option. Said booking was only for two but the booking and confirmation was for three. Pool and spa not the cleanest. Room was ok but disappointed with the rest
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月6日
真實旅客
5 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月2日
Brooke
Brooke,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年9月20日
Didn’t like that you had to pay for parking, if you wanted to have your room cleaned, you had to pay, and the buffet breakfast you had to pay extra for a cappuccino, but the room was lovely and the pool was too
Lauren
Lauren,4 晚旅行
Wotif 真實旅客評語
10/10 好極了
2024年9月20日
Gutes Preis- Leistungsverhältnis
Christina
Christina,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月12日
Mantra Sun City is a great place to stay due to the location which is right near the tram line.
The resort has amazing facilities especially the heated pool.
The Room was quite amazing with us having Ocean Views as requested but our room also had a River View.
This was our second time staying & wewill definitely be making this our next holiday accommodation.
Deidrie
Deidrie,2 晚浪漫之旅
Wotif 真實旅客評語
8/10 非常好
2024年9月10日
We enjoyed our stay.
Anna Marie
Anna Marie,6 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月10日
Emily
Emily,5 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年9月5日
It was really outdated and in desperate for a refurb. Didn't have s good night sleep due to traffic noise and light coming through
Michael
Michael,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月3日
Great location,
John
John,7 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月31日
the pools were a fantastic fun as we had indoor and outside heated pools and the amazing views both ocean view and river view.
The tram was at the back gate which made it simple to get transport around Surfers and Gold Coast .
The beach was a short stroll easy with small children.
Well worth staying here !
Robyn
Robyn,5 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年8月31日
The hotel was o k but no room service was provided
Romani
Romani,3 晚旅行
Wotif 真實旅客評語
6/10 不錯哦
2024年8月22日
Front office staff weren’t at all responsive to a couple of complaints from other guests who asked for help at the front desk when I was checking in or out. One had asked for maintenance to look at a smelly shower but no one had attended, while another complained about excessive and prolonged construction noise from an adjacent apartment. The receptionist said they would follow up but after the guest left she commented they couldnt do anything because the noise came from a privately owned apartment and had been going for many days. The breakfast facilities are tired, not many options and are overpriced. The entry foyer has this weird chlorine smell about it due to its proximity to the pool. So overall neat, conveniently located, but don’t have high expectations.