This is a beautiful hotel in a great location in Cairo, right next to the Egyptian museum. Clean and comfortable rooms, friendly staff and good facilities. They need some work on their logistics; my bags took 45 mins to get to my room, one of the restaurants was closed for a wedding and the concierge wasn’t aware?! They had 3 weddings occurring when I was there and the hotel was loud, people were smoking in the hallways and there were cigarette butts on the floor the next morning. Two out of four of their restaurants were also closed. I understand it was a busy weekend, but come on Ritz Carlton I, and likely your other guests expect better… .