When we got here we found out parking cost $20. Then, the reason we picked this hotel over others was the pool, was closed for renovations. This should have been said on the hotels.com website. We decided to stay in KC instead of driving home to give the kids some pool time. Not cool. Then the room was noisy from a vent that was blowing in the bathroom all the time. Had to leave the door closed to be able to sleep. They had a breakfast buffet that was being used by employees. One lady had a ear piece in connected to her cell phone and walked around talking to her friend for everyone to hear. She didnt care guests were trying to get food and didnt care to listen to her conversation. When we left she was at the counter still occupied with her best life.
Daniel
Daniel,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月13日
Beware of where your room is!
I have never left an unappealing review, but this warranted it.
We stayed on the second floor. You would think it doesn’t matter, but it did. It is an older floor in a separate building. We were traveling with family and they were on the fourth floor. The hotel is setup in a strange configuration and the bottom floor is separate by a driveway.
Our family had an VERY nice clean and well kept room. Our room was referred to as the creepy dirty room. The bathroom was gross and had residual throw up or similar on the floor by the outlet from a previous visitor! The bathroom was rough. The tub was chipped and literally fixed with liquid whiteout to cover the chips. The walls were dirty and the lighting was terrible. The carpet in the room was dirty, so do NOT forget extra shoes and socks.
We also had the room by the exit door and given that there was no elevator to our floor, it was the only way in and out. It was very loud.
Mary Kay
Mary Kay,2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月10日
Cameron
Cameron,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月7日
Great, Clean hotel
We went to Kansas City for the first ever Hallmark Experience. It was a perfect 15 minute walk to the Crown Center. My only complaint was they did not offer the Hallmark Channel on the TV. (Kansas City is the home of Hallmark). As far as the hotel itself, clean, the staff was friendly. The breakfast was great, really enjoyed the potatoes!
Tracey
Tracey,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月7日
Comfy
Great stay. Comfy bed and very warm.
Robin
Robin,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月30日
Charles
Charles,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月30日
Heather
Heather,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月29日
Enjoyed stay.
Enjoyed my stay in KC. Room and kitchen were very clean and neat. Only complaint was cardboard type paper plates for waffles with syrup. Plastic would be better.
Mary
Mary,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月27日
Yuliia
Yuliia,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月22日
Mary
Mary,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月21日
Danny
Danny,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月18日
Andrew
Andrew,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月17日
Dawn
Dawn,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月16日
Israel
Israel,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月14日
Beware! They charge 20.00/night for parking.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月12日
Kimberly
Kimberly,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月12日
Alecia
Alecia,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月11日
Gerald
Gerald,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月10日
Basic hotel
Went for 2 nights for leisure. Had to pay $20 night for parking that I didn’t understand because the parking lot was basic and not near anything you could walk to. Room was clean and quiet. Basic continental breakfast was nice we went to one morning only. Lots of road construction around hotel currently.