This property has been undergoing renovation for quite some time without end. In our recent stay we were moved 3 times in a week due to construction and lack of hot water. The new room on the 3rd occasion was really nice however no point having a fancy bath if can’t use it. Leaking kettles, loose taps, never seem to know how many persons are on the room to ensure enough towels or drinking water and always have to chase for service rather than receive. Speaking to the lady staying on same floor as we did said she has been complaining for 6 weeks.We were patrons having come back for the 3rd time in this year, however it will now be the last. Lovely front desk staff however the overall management requires significant improvement.
Michael
Michael,1 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2024年7月9日
Clinton
Clinton,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年6月8日
Michael
Michael,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年6月8日
First night found lamps and safe not working. Next morning woken up by construction directly above at 07:10, complained and apologized and informed wasn’t supposed to start before 08:00. Next morning same thing at 07:14, so were moved. New room woken up by noises in pipes and found our bathroom, bath and shower full of sewerage coming out. Moved again. Next morning banging again directly above us at 07:08?? We normally like to stay at Anew , however this was a terrible experience and moved 3 times in one week. Really thought management would have offered a reduction in rates or some form of refund but not to be, very disappointing and not the normal standard of South African hotel management.
Michael
Michael,8 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年6月2日
Benediction
Benediction,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年5月20日
Safe, quiet with convenient parking. Staff were very polite and helpful.
Dr
Dr,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年1月16日
ANEW Centurion
Friendly staff. Mid-tier hotel. Good breakfast and facilities. Good open areas and outside areas (no smell). Near a large shopping centre (within safe walking distance). Join hotel rewards for the best rate.
真實旅客
3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年1月15日
Liezle
Liezle,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年1月2日
Lesego
Lesego,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年12月3日
Rungano
Rungano,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2023年10月9日
Liza-Marie
Liza-Marie,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2023年10月6日
Gita
Gita,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2023年9月1日
All good
Stayed for 2 nights all. Goof except for river smell but we understand .
Estelle
Estelle,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2023年5月2日
The smell of sewage is terrible!!!
Hotel and staff was great.
Silvia
Silvia,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年1月3日
Dana
Dana,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2022年10月25日
aadil gaffar
aadil gaffar,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2022年6月6日
Anew needs to renew!!
There is a horrible stench in the reception area and itgets worse as you walk to the restaurant, The phone in my room did not work. The bathroom handle broke off causing my wife to be locked in the bathroom for a few minutes. The plug points at the desk were faulty and made charging devices difficult. I am very disappointed and cancelled the 2nd night's stay.
CLINT
CLINT,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2022年5月16日
Fundiswa
Fundiswa,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2022年4月3日
Dirty rooms not adequately serviced. Rooms not inspected for maintenance defects (broken light hanging from ceiling posing both a fire and safety hazard).
Stephen
Stephen,6 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2021年12月20日
Marie
Marie,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2020年2月17日
Value for money stay in Centurion
Helpful staff. Comfortable stay
Kevin
Kevin,1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2020年2月12日
A nightmare
Worst experience in a 6 week trip around south africa! I requested a room away from the elevators when I booked but then they put me in a room beside the elevators overlooking the noisy highway below with poor insulation. I went back down to reception to ask for a room facing the quiet courtyard, which they told me they were sold out of. Then at 2am I woke up sweating to a broken air conditioner and a rapidly heating room. Then reception moved me to 4 other rooms in the middle of the night because each one also had broken air conditioners. By the way, 3 of those rooms were facing the quiet courtyard so they had lied previously about them being sold out. Then I was woken up early by housekeeping yelling and constantly slamming doors. I checked out and booked another hotel!