The weather was cold but the hotel was warm and cosy. The staff were friendly and welcoming. Staff help me and my family to our room
Mark
Mark,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月29日
Very pleasant stay
Scott
Scott,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月29日
Gavin
Gavin,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月27日
Very disappointed
Very Poor and such a shame considering how beautiful the building is.
Room was in awful condition and was woken at 6am by delivery vans unloading goods and then the gardener leaf blowing right outside the window!
No phone in room, door wasn’t air tight/gaps so constant noise heard.
Check in also poor with staff interrupting/talking amongst each other whilst serving customers. Maintanence staff and head housekeeping talking and lounging over reception desk, plus work men everywhere. Was approached and asked what room I was in!!!!!!
Again such a shame as beautiful building and spa facilities, but desperately needs attention to rooms & staff to meet even standard expectations.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月14日
Colin
Colin,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月8日
OHI
OHI,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月2日
Colin
Colin,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月28日
Outdated & Tired
The hotel needs a refurb. Shower is very poor with low flow & lack of headroom. Toilet took ages to refill. Room cold & not very big. Double glazing very narrow gap. Reception poorly trained. Breakfast very disappointing. Coffee undrinkable & pooor quality food.
Simon
Simon,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月28日
Truly revolting and inedible food
At chicken three people stood around talking to each other on reception and not reducing the queue. Telephone not working in Room. Light flickering in bathroom. Coffee machine not working in bedroom. Food at bar inedible. Breakfast the worst I have ever eaten - inedible.
Robin
Robin,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月28日
Warren
Warren,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月26日
Wouldn’t stay again. I was told I couldn’t order food as the restaurant was full, I book hotels that have a gym I can use I was told that I would have to pay £4 for a days pass even though I was only there that evening and would use the gym that night for an hour. If I book a hotel I expect to be able to use their facilities without having further charges added. I needed the internet to complete work I had to do, again I had to pay another £7 to use it from my room.
Ian
Ian,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月17日
Great place to stay
Lovely stay warm clean and a nice chill out
Scott
Scott,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月13日
Jenny
Jenny,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月12日
Room without a view
Really good stay and excellent food. Room had no views and interior looked a bit dated.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月11日
Marco
Marco,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月11日
Clean and comfortable
Great stay
Tracy
Tracy,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月7日
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月7日
OHI
OHI,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月6日
Joanne
Joanne,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月4日
Stuart
Stuart,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年10月31日
Dreadful
Dreadful pace
Jon
Jon,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月20日
Thank you Sarah at front desk
The staff are lovely. My fav is Sarah at front desk amazing. She is So friendly and welcoming. Keep her please 🙂