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Hyatt Zilara Riviera Maya Adults Only All Inclusive

4.5 star property
Beachfront property in Riviera Maya with spa and outdoor pool

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Zilara Riviera Maya Adults Only All Inclusive

Aerial view
Couples treatment rooms, sauna, spa tub, steam room, body treatments
Poolside bar
View from room
On the beach, white sand, beach cabanas, beach towels
VIP Access

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Connecting rooms available
  • Bar
  • Free breakfast
  • Pool
  • Spa
  • Gym
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 4 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Free use of bicycles
  • Free beach club on site
  • Beach cabanas
  • Beach towels
  • Spa tub
  • Pool bar
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is $373
includes taxes & fees
$373 per night
Dec 17 - Dec 18

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Ocean Front Swim Out King Suite

Premium bedding, down comforters, free minibar, in-room safe

Ocean Front Swim Out King Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Ceiling fan
Premium bedding
  • 678 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Suite

Premium bedding, down comforters, free minibar, in-room safe

1 King Bed Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Ceiling fan
Premium bedding
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Run of House

Premium bedding, down comforters, free minibar, in-room safe

Run of House

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Ceiling fan
Down duvet
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for 2 Double Bed Suite

Premium bedding, down comforters, free minibar, in-room safe

2 Double Bed Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Ceiling fan
Premium bedding
  • 474 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View King Suite

Premium bedding, down comforters, free minibar, in-room safe

Ocean View King Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Ceiling fan
Premium bedding
  • 474 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Pool View Swim Out King Suite

Premium bedding, down comforters, free minibar, in-room safe

Pool View Swim Out King Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Ceiling fan
Premium bedding
  • 603 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front Private Pool King

Premium bedding, down comforters, free minibar, in-room safe

Ocean Front Private Pool King

Highlights

Balcony
Private pool
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Ceiling fan
  • 678 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical View Double

Premium bedding, down comforters, free minibar, in-room safe

Tropical View Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Ceiling fan
Down duvet
  • 474 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Terrace King Suite

View from room

Ocean View Terrace King Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Ceiling fan
Premium bedding
  • 570 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front King Suite

Premium bedding, down comforters, free minibar, in-room safe

Ocean Front King Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Ceiling fan
Premium bedding
  • 570 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, down comforters, free minibar, in-room safe

Presidential Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Ceiling fan
  • 1582 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front Double Suite

View from room

Ocean Front Double Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Ceiling fan
Premium bedding
  • 570 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front One Bedroom Master King Suite

Premium bedding, down comforters, free minibar, in-room safe

Ocean Front One Bedroom Master King Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Ceiling fan
  • 1033 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical View King Swim Out Suite

Premium bedding, down comforters, free minibar, in-room safe

Tropical View King Swim Out Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Ceiling fan
Premium bedding
  • 570 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Master Suite King

Premium bedding, down comforters, free minibar, in-room safe

One Bedroom Master Suite King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Ceiling fan
  • 1033 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical View King

Premium bedding, down comforters, free minibar, in-room safe

Tropical View King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Ceiling fan
Down duvet
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Carretera Federal 387 Chetmal Cancun, Km 299, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 7 min drive - 3.2 km
  • Gran Coyote Golf - 8 min drive - 6.0 km
  • Tres Rios Ecopark - 9 min drive - 4.2 km
  • Playa Xcalacoco - 19 min drive - 7.0 km
  • Maroma Beach - 20 min drive - 9.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 44 min drive
  • Cozumel Intl. Airport (CZM) - 14 miles/22.5 km

Restaurants

  • ‪Black & White - ‬8 min drive
  • ‪Beach Bar - ‬9 min drive
  • ‪Jaal-Ha - ‬9 min drive
  • ‪Coco Café - ‬1 min walk
  • ‪Bluemoon - ‬8 min drive

About this property

Hyatt Zilara Riviera Maya Adults Only All Inclusive

At Hyatt Zilara Riviera Maya Adults Only All Inclusive, you can hit the beach to retreat to a cabana or practice yoga, plus you'll be within a 15-minute drive of Quinta Avenida. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Capri Grille, one of 4 restaurants, serves Italian cuisine and is open for dinner. Other highlights at this luxurious property include 4 bars/lounges, a poolside bar, and a fitness center. The pool and helpful staff get great marks from fellow travelers.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Language
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, German, Portuguese, Serbian, Spanish

At a glance

Hotel size

  • 291 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Express check-in available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
  • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free secured, uncovered onsite self parking
  • Free secured, uncovered onsite valet parking
  • Onsite parking limited

Other information

  • Designated smoking areas (fines apply)
  • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 4 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Water dispenser

What to do

  • On the beach
  • Free beach club
  • Beach yoga
  • Fitness classes
  • Concerts/live shows
  • Evening entertainment
  • Karaoke
  • Shopping
  • Pool table
  • Table tennis
  • Free use of nearby fitness center

Working away

  • 2 meeting rooms
  • Conference space (6747 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Free bicycle rentals
  • Pool cabanas (surcharge)
  • Beach towels
  • Pool umbrellas
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 2003
  • ATM/banking
  • Garden
  • Terrace
  • Communal living room
  • Fitness center
  • An outdoor pool
  • Designer stores on site
  • Bicycle parking
  • Full-service spa
  • Spa tub
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Colonial architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 54
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 29
  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Wheelchairs available on site
  • Closed captioned TV
  • Well-lit path to entrance
  • Smooth flooring in public areas
  • Smooth flooring in room

Room amenities

Be entertained

  • 52-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Premium bedding

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi
  • Phone

Food and drink

  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Dining

Capri Grille - This theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Tempest - This theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
El Comedor - This buffet restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Lola Restaurant - This theme restaurant specializes in Latin American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Hyatt Zilara Riviera Maya
Secrets Capri Riviera Cancun
Secrets Capri Riviera Cancun Optional All Inclusive
Secrets Capri Riviera Cancun All Inclusive Adults Only

Frequently asked questions

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive offer free cancellation for a full refund?
Yes, Hyatt Zilara Riviera Maya Adults Only All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Zilara Riviera Maya Adults Only All Inclusive?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 7:00 PM.
Are pets allowed at Hyatt Zilara Riviera Maya Adults Only All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hyatt Zilara Riviera Maya Adults Only All Inclusive?
Yes, there's free self and valet parking. Parking spots may be limited.
What are the check-in and check-out times at Hyatt Zilara Riviera Maya Adults Only All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in is available.
Is there an onsite casino at Hyatt Zilara Riviera Maya Adults Only All Inclusive?
No, this property doesn't have a casino, but Riviera Gran Casino (13-min drive) is nearby.
What is there to do at Hyatt Zilara Riviera Maya Adults Only All Inclusive and nearby?
Have fun with onsite activities like beach yoga and cycling. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Hyatt Zilara Riviera Maya Adults Only All Inclusive also has 4 bars, an outdoor pool, and a fitness center, as well as beach cabanas and a garden.
Are there restaurants at or near Hyatt Zilara Riviera Maya Adults Only All Inclusive?
Yes, there are 4 onsite restaurants, featuring Italian cuisine.
Does Hyatt Zilara Riviera Maya Adults Only All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hyatt Zilara Riviera Maya Adults Only All Inclusive like?
Hyatt Zilara Riviera Maya Adults Only All Inclusive is in Riviera Maya. Popular attractions include Maroma Beach, which is 20 minutes away by car.

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Excelente quality and service. Thank you.
YEHUDA MEIR, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great adult only resort. Fun but quiet. Food was good, atmosphere was great, and everyone was very friendly. The only issue was towels were not as available as I would like.
Adam, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean property! Food we had was amazing! It would be nice if they shared what restaurants were open on the rotation easier to find
Kinsey Ann, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

We had an amazing stay in the Ocean Front Master Suite. The staff makes this place truly special. From the entertainment team, Ana and Sandra were a blast. We made guacamole with Chef Maribelle, excellent bar service from Manuel, Alejandra, and Nelson. Our cabana staff. Cabana staff Carlos and Michael were great. At the restaurants Cristian, Ivan, and Pedro went the extra mile, but above all else, our butler, Oscar truly made this getawaybwhat it was. For my wifes birthday we planned this last minute trip and he worked out details before our arrival as well as while we were there that made thisnthe best resort weve ever stayed at. The beach was one of the nicest in Riviera Maya, the food was amazing, but again, the staff was whatbset it apart. We will definitely return soon.
Stephen, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

I would love to thank the entire staff at Capri for a wonderful birthday Jorge for his extreme kindness.The entire staff Johanna Brandon Bianca Ezequias Alexander others who went above and beyond for our entire stay .Thank Thank you for everything.
Sabrina, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

We loved the food at this property! The resort only has 4 restaurants however the restaurants are in rotation, different menus for lunch and dinner! Drinks are delicious, staff is friendly and rooms are very clean! Getting to and from the airport was $87 US dollars which is too much for a 30 minute ride.
Laura, 4-night romance trip
Verified Expedia guest review

6/10 Good

Nice property. Stayed 5 days 4 nights. The staff and the property itself were excellent. The food options were disappointing. It was listed as an all inclusive but a lot of the restaurants were not always available, they were open one day closed the next. Also the elevator was broken the entire time.
Ivans, 4-night romance trip
Verified CheapTickets guest review

10/10 Exceptional

The staff was amazing and so kind
Benjamin T, 6-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Excellent staff and amazing food!!
Parker, 6-night romance trip
Verified Expedia guest review

8/10 Very Good

Christina, 5-night trip
Verified Expedia guest review

10/10 Exceptional

.
Robert, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel. Older age group for clientell
Anaya, 5-night trip
Verified Expedia guest review

10/10 Exceptional

We loved our stay! The property and private beach were clean, the staff was attentive and nice and rooms were spacious. My favorite was the morning coffee shop!
Patrick, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Elevator was down during the visit but minuscule compared to everything I was offered and the staff in general. Went above and beyond everytime.
Christopher, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Amabilidad
Los empleados muy amables y serviciales ,los alimentos muy buenos
Armando Isidro, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was amazing!! Only problem we saw were the wild animals roaming around looking for food and trying to get inside your hotel room very scary. And too many smells everywhere good smells but very intense tone it down please!!
Ernesto Gonzalez, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent hospitality, great food for resort food, drinks were strong and not watered down. Staff were very helpful and attentive our entire stay. Every staff member we passed asked us how we were doing and how our stay was going and if there was anything they could do to make it even better! They cleaned our room at least twice a day and always kept our mini fridge stocked. They really kept up with the maintenance and cleanliness of the hotel. Everyday we seen the staff mopping, wiping down mirrors and glass doors, repainting the walls and more! We really enjoyed our stay and cannot wait to return someday!
Asia, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

Jackelyn, 4-night trip
Verified Expedia guest review

8/10 Very Good

There are only two restaurants, so there are not too many options
YAIMA, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The property location was beautiful and very well kept workers were always around if needed and staff were very polite and welcoming.
Colton, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Justin, 7-night trip
Verified Expedia guest review

10/10 Exceptional

It was peaceful.
Wilberth Rene, 7-night romance trip
Verified Orbitz guest review

2/10 Poor

Within less than 2 days I became extremely ill due to the lack of cleanliness and air filtration in the rooms. Food options are very limited and reservations are required even though this a small resort. Wild animal will approach you while dining or sleeping. Bar options are limited and watered down. Pushy staff, unpleasant food options. Would not recommend staying at this location
Timothy D, 4-night trip with friends
Verified Expedia guest review

4/10 Fair

I disliked that 2/3 of my party left extremely sick. The drinks seems watered down, the food was subpar at best, the air filters in the rooms needed to be changed(which caused the sickness in the party). The only things I loved about the property were the unique beach access and cabanas, the relaxation experienced on the beach, the cafe, and how down to earth the staff was.
Jerrell, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Everything is excellent!! Super clean! The staff was wonderful !! I love the coffee shop, and I love any way I turn sight looks wonderful full of o plants !! Green on every corner i can see
Silvia, 9-night trip
Verified Expedia guest review

General property information

Travelers Say
"The pool and beach were great!"
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5