Room is big and comfortable. Very friendly and nice staff .
真實旅客
2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2015年6月25日
CHI LAN WENDY
Hotels.com 真實旅客評語
10/10 好極了
2025年1月1日
Josie
Josie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月27日
Lovely one-night stay for family and dog
tracy
tracy,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月27日
Great staff
Lovely friendly staff who provided great service. Hotel could do with a refresh especially as it is a spa hotel. Rooms very extremely generous in size which was great.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月24日
We love this hotel.
Have stayed here on quite a few occasions now and love this hotel for the way we are treated. We are looked after so well and my dog Max loves it too. Amazing staff in every part of the hotel. Reception staff are very welcoming and helpful.
The bar staff are lovely but the staff in the restaurant will always put themselves out to give us a great experience - particularly, Claire, Chrissy and Laura.
We always return because it almost feels like home.
Christine
Christine,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月21日
Super stay 😊
Jevon
Jevon,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月17日
Ray
Ray,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月30日
Amber
Amber,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月29日
Long way from town of Hinkley
Just an overnight stay. Good breakfast for £10
Bryan
Bryan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月24日
sarah
sarah,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月15日
Matthew
Matthew,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月13日
Cold room !
Room was freezing !
Thermostat did not work and reception were unhelpful
Darren
Darren,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月9日
Nice break
The reception staff were great.
Room was huge with 2 king size beds. Some of the furniture didn’t match, black table on one side of the room & wood everywhere else? The floor tiles in the bathroom were uneven with some grout missing and the bathroom door was sticking on the floor.
We loved the idea that if you stayed 2 nights or more and did not request your room to be made up you received a £5 voucher to spend at the bar, brilliant idea.
Bar area had some nice areas but quite dim in others.
Breakfast was good.
We paid to spend some time in the Romans spa which was lovely, the pool is great. The staff on the Romans reception were very helpful.
Tracey
Tracey,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月9日
Alison
Alison,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月6日
1. WiFi is awful - kept cutting out every few seconds - tried a different network provided by reception and that was the same
2. Rarely anyone visible at reception
3. Various litter lying around in corridors and even some in the corner of my room
4. Breakfast was ok, a little better than when I last stayed here
5. Very expensive given the standard but lack of decent alternatives nearby
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月4日
Matthew
Matthew,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月3日
The small things
Staff so helpful we needed to be out on the Saturday before breakfast started and they let my boys in to get fruit and cereal. Lovely food and service
Christopher
Christopher,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月2日
Totally recommend this great hotel.
This is probably the nicest hotel we have stayed in for a long time. Really clean room, good facilities, comfortable beds, great breakfast, really friendly, welcoming and helpful staff. Can’t fault it.
Emma
Emma,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年10月29日
Stay was basic
I booked our stay for a long waited spa break, the first night we were put into a twin room with beds put together. There was an issue with the air con and heating had to be turned off. 2nd day we got told they can only move us to a smaller room with disabled wash room. We said will stay in the same room instead. I asked for more blankets & duvets, my husband ended up with a migraine and coughing with a cold. We couldn’t get any availability for a massage & spa was busy all the time we were there, only one see pool one. We decided to come home yesterday, checked out at 4. Told the receptionist but said there’s nothing they can do even though we asked for a double room instead of twin. I hope there is something you can do for me. As the cold room left my husband and I with a cold and feeling poorly.
Sheila
Sheila,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月28日
Charges and limited times to use pool. Not good.
No reception staff on the desk. Very limited time for children to use the pool and always at meal times. Not convenient at all. Extra charges for using the pool only mentioned after booking.
Ian
Ian,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月26日
Fab hotel 👍
I really liked this hotel, plenty of staff with a nice bar, comfortable seating in quirky settings. Extra spa options sets this hotel apart and my Junior suite was impressive in size too.
Christopher
Christopher,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月24日
Good but you may get music from the bar
Generally our stay worked out well. We had a couple of issues which were resolved. The lack of soap for the washbasin was easily resolved. The music from the bar floating up through our floor was more troublesome, but after some persistent complaining we were moved to a room far away from the bar which was very quiet. Otherwise the whole stay was very pleasant.
So would I stay again? Probably only if I could guarantee that my room would be away from the bar.
Scott
Scott,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月22日
Overnight with grandchildren
Spacious family room with our grandchildren
Lots of amenities
Wonderful breakfast
Excellent garden games for us all