I always stay at this hotel when visiting San Antonio. Very friendly service.
Marjorie
Marjorie,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年11月23日
Nicole
Nicole,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月23日
Mario
Mario,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月23日
Juan Luis
Juan Luis,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月22日
Unpleased
First of all the employees were very rude, even up to the way they look down on guest. Secondly. I was out on the first floor when I ask for a high floor to see the views . The whole part of getting that hotel was to be on the highest floor. 3rdly The security guard stop me twice with such ugly the looks damaging my room key. 4th the bathroom in my room was dirty with hairs all over the floor and towels that look used and not fresh... Least but not last the whole hotels and dining area was just filthy....
Damien
Damien,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月18日
Nice
Nice convenient hotel.
Auna
Auna,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月17日
Lorena
Lorena,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月15日
Fue una buena estancia solo que está algo descuidado el hotel
Angel
Angel,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月14日
Mostly great
The room looked remodeled but needed to be finished. The shower, and bed were great. TV seemed a little small for the room.
Brian
Brian,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月13日
Paul
Paul,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月13日
IGNACIO
IGNACIO,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月12日
Housekeeping update
The receptionist was not very friendly, the room had a muggy smell the carpet had stains and the restroom was dirty the floor had hair everywhere and the coffee pot was filled with dirt had to clean it to make coffee. Need to follow up on housekeeping!
Ana
Ana,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月12日
⚠️RENTER BEWARE ⚠️
Two hours before reserving the room i called their reservation line to check and see if you'd hotel's hot tub worked. They told reservations rep "YES" it is FULLY functional. When i got to hotel i went up to room. Key did not work. I am 86% physically disabled, mentally disabled and suffer from brain damage. Walking is painful, but i had to go back down to get key issue corrected. Came back to room. It WAS NOT the room I reserved here in hotel.com!! My legs were in pain. I didn't go back down. I ordered local pizza. After pizza I went down to hot tub. It was lukewarm and NOT fully functional. The ONLY REASON i checked in to THIS 4 star hotel was for the hot tub that i needed for medical purposes.
Grounds keeper took me while I was in warm tub it hasn't been working for over three weeks. When i spoke to front desk they treated me like trash & ignored my concerns, but a white man they took great attention to about similar issues for him. I am a Native American. No One listened to my painful discomforts. If you are not white I strongly suggest you DO NOT check in to this hotel. The disrespect & insult management emailed me is not worth ANYONE to go thru. I wish I had someone to stand up for me. I had pictures to show how this hotel is NOT no 3🌟 OR 4🌟hotel, but hotel.com is not allowing me to down load.
Carlos
Carlos,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月11日
Alize
Alize,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月11日
Jessica
Jessica,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月6日
Jose
Jose,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月6日
Carlos
Carlos,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月5日
Sarah
Sarah,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月5日
Lorraine
Lorraine,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月4日
Good location
Stay was good. Good location, convenient.
Hector
Hector,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月4日
Mike
Mike,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月3日
Ronald
Ronald,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月3日
Claudette
Claudette,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月3日
Hotel shows its age
Hotel is starting to show its age. Room has a smell of mold, furniture is scufffed up ams paint is starting to peel