This place is disgusting do not go! After I found 2 cockroaches in my room and the terrible smell and stains on the carpets I had to cancel my reservation and go to another hotel.
真實旅客
2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月14日
Ophelia
Ophelia,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月14日
El Resort estaba bien pero el cuarto no era muy limpio. Aunque me cambiaron de habitación por un incidente ocurrió lo mismo en la otra habitación .
La ubicación de hotel es buena solo tienen que limpiarlo mejor
Recepción muy amables
Levi aaron
Levi aaron,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月11日
A highly disappointing stay
A highly disappointing stay – the room facilities were outdated, the bathroom faucet kept dripping and couldn’t be turned off, and the room had terrible soundproofing, with loud music playing outside well into the night. To make matters worse, the hotel was undergoing renovations, causing significant inconvenience during the stay. Overall, I would not recommend staying here at all.
Zirui
Zirui,2 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月8日
Cori
Cori,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月5日
Worst Hotel experience ever
Its was the worst hotel i have stay at . The hotel is under construction, which was not told to me by Hotel.com. if i would have be told i wouldn't stay there.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月4日
It was under construction hotel is very old badly needs renovation
Ali
Ali,17 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月27日
Andrew
Andrew,2 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月25日
HOTEL EM OBRAS
O Hotel está em obras e não fui avisada sobre isto o que foi muito muito desagradável pois os quartos disponíveis estavam em péssimo estado. Acho que ao me perguntar, dias antes se eu iria continuar com a reserva eu deveria ser avisada do transtorno da obra e do péssimo estado dos quartos. Paguei pelo quarto mais caro, com vista para o mar e o quarto não tinha sequer poltrona para sentar! Camareiras imigrantes que não falavam inglês ou seja impossível a comunicação, só por mímica pois não sabiam falar sequer o país de origem! A piscina sofreu uma reforma e era a única coisa que estava muito bom!
Acho que é inadmissível ir para um hotel que não avisa que está em obras na hora da reserva! Carpete dos corredores e quarto em péssimo estado.
Lamento!
ALDAIZA C ALDADO
ALDAIZA C ALDADO,6 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月24日
Nao ficarei mais. Mesmo parecendo que ficará melho
O hotel está em obras, mesmo assim eles colocam uma plaquinha pedindo desculpas e agem como se tudo estivesse normal. O hotel é extremamente barulhento. Tem 2 portas dos banheiros do corredor que estão com defeito nas molas e as portas batem de 1 em 1 minuto desde as 6:30 da manhã causando um barulho insuportável pada que está dentro do quarto. Parece que estão martelando a cabeceira da cama. Ninguém dá importância a isso.
O estacionamento sai a 33 dolares a diaria e é do outro lado da avenida. Se vc estiver com peso ou com muitas sacolas, tem que parar na frente do hotel
Primeiro, acionar o bell man para deixar as coisas e depois fazer o retorno na avenida para estacionar e atravessar tudo de novo a pe.
É um hotel muito bem localizado, e acho q depois da reforma vai ficar melhor. Mas nao ficarei de novo por conta de pagar caro e nao conseguir ter paz dentro do quarto.
真實旅客
4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月20日
the Hotel has terrible floors the carpet is dirty and looks no nwell mantained
Denzel
Denzel,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月18日
Worst hotel
Hotel is literally a construction zone and worked on rooms and property throughout the whole and noght. You can hear drilling all night long. Check in was a horrible experience. We paid for Ocean view and received a room facing scaffolding and a garage. Their excuse was ocean view is partial view. They did not try to accommodate us in any way
First manager was rude and basically did not show any type of hospitality. When we finally received a room with a view the room was dated and stains on everything.
Nelida
Nelida,5 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月12日
Give this a hard pass
The service here was horrible. They said they didn't receive a package of mine (my PASSPORT I had delivered) when the tracking said it clearly was. I had to go through the log for them and their handwriting was so bad and dates wrong that they THOUGHT they didn't have it. Staff was rude pretty much across the board and the room dirty with lots of bugs
真實旅客
3 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月11日
Keisha
Keisha,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月10日
Just ok
Rooms and overall hotel is out dated. This is not having anything to do with the construction. Nicest thing about the place was the pool and the attendants at the pool.
Elisabeth
Elisabeth,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月10日
They changed a lot
Last year we loved the hotel, but this year they made a lot of changes that I didn't like, for example the pool used to close at 10pm, this time they kicked us out at 7. Before we could order food from outside and eat at the pool, this time we ordered a pizza and they told us we had to go outside the hotel or to our room but that we couldn't eat near the pool. Very sad, we were disappointed.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月30日
Tom
Tom,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月29日
MEDIA
HOTEL EM REFORMA , ESPERO Q REFORMEM OS QUARTOS TAMBEM , CARPETE MUITO VELHO
MARCOS
MARCOS,4 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月28日
Put us in the wrong room broke microwave no hot water maid was rude never coming back
Ernest
Ernest,4 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月22日
DONT STAY HERE
Do not stay here. This was probably the worst hotel I have every stayed in. Absolutely disgusting. I am confident the reviews are fake because no one in their right mind would find the conditions acceptable.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月20日
Russell
Russell,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月19日
Great lication
Nice hotel in a great location. The hotel is in the middle of a major renovation so it was noisy during the day in the main areas. Rooms are I need of updating. Staff was very friendly and helpful.