Smooth, efficient and courteous check-in staff and procedure. Rooms spacious, clean, tastefully done. Bartender at night and Server/short order cook for Breakfast excellent customer service.
Eric
Eric,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月19日
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月19日
Alvaro
Alvaro,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月13日
Robert
Robert,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月5日
Help when we needed it
We were supposed to stay in Oakland but the hotel we were to be at lost our reservation so we decided to drive to San Jose for the night. This property was very nice. The staff was great and they helped us out when we needed a place to stay.
Cynthia
Cynthia,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月1日
Not enough parking / staff not willing to explain
This location the parking is big problem and even after asking staff seems like they don’t want to explain and say yes to where can you park. I even explained staff if i can park is open area where cars are parked by restaurant sign. Staff kept repeating same thing, just park along the hotel. Hotel don’t have enough parking and they have their parking garage closed. They should be explaining the guest about the area to park or not . Guests shouldn’t be explaining them and for turn around the staff acting like they working here from another city like they have no clue what your talking about and they have no clue whats around them. Thats how i felt after explaining staff about if i can park in open area by restaurant sign at this location. I definitely won’t have anyone know me visits this location or recommend this location to anyone else.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月29日
Shaquila
Shaquila,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月29日
Jeannette
Jeannette,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月25日
Danielle
Danielle,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月20日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月17日
taysha
taysha,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月13日
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月10日
Front desk wasn’t helpful, quite rude.
Was super disappointed in the “help” at the front desk.
At 11:30 at night two dogs in the room next to me wouldn’t stop barking. Barking. Barking. Barking. Barking. So I called the front desk and asked for some assistance.
I was stunned when the persons reply was “what do you want ME to do about it?”
I was stunned at the utter lack of professionalism. That person needs to be trained to answer with any other response.