Checking in was a breeze and they held our luggage so we could spend the day at Disneyland. The shower was outdated and shower head leaked a lot.
Checking out was a challenge. There was an hour and a half with nobody available from 0700-0830 due to the desk person leaving without coverage. Their replacement was stuck in traffic during the Disney half marathon. They did accommodate us with a late checkout allowing us more Disneyland time.
Jesse
Jesse,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月3日
Allison
Allison,3 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月29日
David
David,4 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月28日
Everything was good my only complaint was that they charge you for parking.
Rosetta
Rosetta,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月27日
Great place to stay and very clean and convenient
The Portofino Inn is a great place to stay. Very clean and convenient to the Convention center, Disneyland, garden walk, and mini shops and restaurants.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月27日
A good place if you had a business at Anaheim convention centre.
John
John,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月24日
This hotel was great. Its location, facilities and security were perfect for our family.
The room we got seemed to be damp and not super clean.
真實旅客
4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月23日
Francisco
Francisco,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月22日
KARLA
KARLA,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月18日
Well our neighbors up top were reall loud, and then the room couldn't get any warmer. Then to top that there werr 2 roaches in the bathroom, I see housekeeping working hard but it was nasty seeing the roaches.
Lamar
Lamar,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月16日
XIANG
XIANG,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月13日
Second time, still a good experience
This was our second time staying here for a Disneyland trip. It’s very convenient for the park. Less than a 15 minute walk to the main gate. It’s nice to have the option to walk back for naps. The room was clean. I feel like the room we stayed in last year was a little nicer or less run down. But this one was still fine. I appreciated that the mini fridge has a freezer section. We could refreeze our ice packs for the cooler bag we brought into the park. They also have an ice machine in the hallway. I was pumping for my four month old baby and was able to freeze bags of breast milk on the freezer section of the freezer.
Our first night, we didn’t sleep well because the heater wasn’t working in our room. But we didn’t know it was broken until it got cold in the middle of the night. When we told the front desk maintenance fixed it right away. The guy working at the front desk was very helpful and kind. And anything we asked for was taken care of right away.
We also did a Walmart delivery order to our hotel and it worked out great.
One thing I wish the hotel had is a water bottle filling station. The tap water didn’t taste great. And it would be nice to have another place to fill up water bottles while at the hotel. We filled them when we left the parks each night instead. And that worked out okay.
Overall a good stay for Disney and we would stay here again.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月13日
Muy bueno
Muy cerca de los parques, acceso fácil a farmacias y otros lugares
Julio
Julio,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月12日
We loved our stay. We were very close to Disneyland and easy parking. Very comfortable beds and everyone was very kind.
Jacob
Jacob,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月10日
Dayli
Dayli,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月10日
Brittany
Brittany,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月7日
Horrible Property
Place was filthy! Room service was not completed on one of our two rooms but the room that was cleaned didn’t receive towels and the dirty room couldn’t get new towels either … we asked .. nothing. Room was dirty, door to building was broken so anyone could access it, walls super thin can hear people, staff extremely rude. The fees they charge are not acceptable for services they provide! Sure it’s cheap and I guess you pay for it! Dirty property will never recommend or return!
Ashley
Ashley,4 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月5日
Not the Cleanest
While the staff was friendly, the room was lacking in the cleanliness department. The bathroom grout had mold. The wall paper had areas that were ripped. I killed a spider and a silverfish. Was bit twice by something, debris on one of the chairs. Only 1 wash cloth provided for 4 nights and 2 guests. Keycard didn’t work and had to go down twice to get it fixed.
Athena
Athena,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月5日
NICOLE
NICOLE,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月4日
Great place for families
Great place for close to Disney and larger rooms For bigger families is a huge plus!
Alyssa
Alyssa,8 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月4日
Reliable
Alway first place to look for availability when traveling to Disneyland with the family. Great pricing for the family suite.