Very understaffed and slow service. Took 25 min to check in - only a few people behind the desk and even fewer actually helping customers in line. I watched 4 employees watch one employee type on the computer while 15 customers waited in line.
In the spa, they had a crew putting down new mats. While I understand maintenance needs to happen, the crew was constantly on the phone seemingly oblivious to guests trying to relax. The spa is also open limited hours, so I’d expect that work to happen quickly while guests are there or after hours.
Kevin
Kevin,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月28日
It was fine, nothing great, just fine. It was at the far end of the strip and that was inconvenient. The hotel needs to be updated. I dislike the smoking in the Casino. Food prices were stupid.
Alan
Alan,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月28日
Perfect spot on the strip!
The Delano tower is perfect with its suites making staying in a hotel for work family
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