There is a button in the room to call for room to be serviced. When I got back to the room it had not been serviced and when I called the front desk said I had needed to call to request service ( why have the button!!!)
And at checkin they didn’t ask if I wanted or didn’t want service. This is absolutely unacceptable. Part of staying in a hotel room is having your bed made and fresh towels! They need to change this policy asap which honestly feels like a deceptive way for them to have less staffing needs. I feel like I should get my money back. Moved to the Cosmopolitan today thanks to this ridiculousness.
Ernest
Ernest,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月9日
NaYoung
NaYoung,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月8日
Great stay, other than the picketers
The hotel was great, but they were going through an employee strike, so getting yelled at everytime you came and went was a bit obnoxious
Corey
Corey,1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2025年1月8日
Karsin
Karsin,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月7日
Guy
Guy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月7日
Quincy
Quincy,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月6日
真實旅客
4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月6日
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月6日
Union issues
They are in the middle of a union dispute with the food workers and no restaurants were open and I was verbally harassed by the picketers. Horrible stay would not go back anytime soon.