Very nice modern resort, nice offer when it comes to food
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月1日
thierry
thierry,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月28日
P J
P J,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月21日
Excellent!!
The Fives is the best all-inclusive in the Cancún area. Service, food, beach, pools, accommodations- all top notch. The best staff anywhere!!!
Melissa
Melissa,4 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年9月2日
Tobin
Tobin,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月28日
We were having an excellent experience. People like Andres in the Romarley restaurant made our stay incredibly special. The food is nice and the place is beautiful.
Nevertheless staying there feels like a teenager staying at their parents' house. I invited a friend over to co-work and I was made to pay around $100 to grant her access to the hotel and despite being very clear we would work, and they have no suitable working space so we would be in my room to take some zoom calls, they came upstairs to insist that she should not be allowed in my room at all.
Additionally, they provide no support in day care or recommending nannies, and when hiring a nanny to take care of your kids you will also be made to pay a fee. Basically they do not state this anywhere but if you go to this hotel you can forget about having guests unless you want a very harsh treatment and to be made to pay and still be harassed about it.
Valentina
Valentina,4 晚家庭旅遊
Orbitz 真實旅客評語
10/10 好極了
2024年8月27日
Dope spot. Loved it
Jonathan
Jonathan,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月27日
The Fives was a great stay, my husband and I enjoyed our honeymoon there!
Erin
Erin,6 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月19日
Recomendado
Todo excelente, recomendado.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月19日
This property is excellent!!!! I was given an upgrade. Staff was so kind and friendly. Definitely recommend.
Tanisha
Tanisha,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年8月18日
Muy mala la nueva administración
Pésimo servicio al check inn mas de 455 minutos esperando
Mal servicio en la barra del bar un solo bartender para mucha gente y en general muy desorganizados
pablo
pablo,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月15日
Excelentes instalaciones
Juan
Juan,3 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年8月14日
Courtney
Courtney,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月14日
Samuel
Samuel,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月12日
Très bel hôtel
Très bel hôtel, neuf, prestations de qualité, personnel aux petits soins. Très bon rapport qualité/prix, je recommande vivement.
christine
christine,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年8月12日
Perdida
Dejamos un termo en una cena y nunca aparecio y en el check out deje un termo con mi nombre en la recepción y no me entra la llamada para pedir que me lo guarden e ir a recogerlo. Creo que al ver el nombre que coincide con mi reservacion el hotel me tendría que haber buscado para informarme de mi termo.
Alejandro
Alejandro,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年8月8日
Nice.
Kendra L
Kendra L,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年7月29日
Traveled with my two children! They enjoyed themselves! We were there durning the hurricane so we experienced lights out for a few, but the staff did a great job at accommodating the guest. My son left his beats headphones in the room on bed when we went for dinner. To notice that the headphones were stolen by house keeping! The situation was reported but no one was held accountable nor was I reimbursed. I was pretty disappointed. Not sure if I will return after this situation.
CRYSTAL
CRYSTAL,4 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年7月29日
Front desk never answered when calling from room phone. Only one trash can available in kitchen area, there should be one for bathroom area also, had to leave trash on counter or floor for housekeeping to pick up later.
Michelle
Michelle,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月27日
diego
diego,4 晚旅行
Orbitz 真實旅客評語
10/10 好極了
2024年7月26日
Marisabel
Marisabel,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月22日
We was looking for a nice and not too crowded place and we got exactly this. The hotel was very nice, the stuff very friendly and the beach got cleaned every day.
We was very pleased with the waiter Christian who was trying hard to make everyone happy. We would definitely come again.
Carsten
Carsten,7 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年7月20日
I recently had the pleasure of staying at this stunning hotel, and it was truly a remarkable experience! The decor was exquisite, and the cleanliness was impeccable. The staff were exceptionally warm and welcoming, always ready to assist with a smile. Their dedication to ensuring our comfort made our stay truly memorable. I wholeheartedly recommend this hotel for an unforgettable and delightful stay.