The hotel is beautiful. Well located. Plenty of parking. The ONLY issue we had was checking in, we waited in the lobby for nearly 10 minutes before ANYONE showed up. The place was vacant!
Jim
Jim,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月6日
Brandon
Brandon,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月2日
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月2日
Nice hotel
Very nice clean hotel. Housekeeping came in without knocking twice but that could’ve been a simple mistake. They also didn’t leave us any tissue but still a nice stay.
Danielle
Danielle,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月1日
Not handicapped friendly
The stay was fine, however, they put us in a handicap room with no handicap assistance. The bathtub was too high for someone who has issues
Nanette
Nanette,3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年11月30日
Disappointing. Nice property but below ave service
Room was clean but didn’t have soap, towels, or coffee when we checked in. Had to pay $14 to park per day in a suburban area. WiFi was also $14 a day. I also see a $50 charge on my card for the stay and I’m unsure what that is for since the room had already been paid for.
Jennifer
Jennifer,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月21日
Wonderful location and right by the Mall of you need anything.
Suzanne
Suzanne,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月17日
Kevin
Kevin,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月14日
Asher
Asher,7 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月13日
Alisha
Alisha,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月11日
Yessica
Yessica,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月6日
Bridget
Bridget,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月5日
Starr
Starr,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月28日
Jose
Jose,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月27日
Terrible check in experience
The check in process was terrible. We arrived at 5pm and had to wait until 6:15pm to get our room. They said they had people call in sick so our room was not cleaned. They originally told us it would be 10 minutes which then turned into an hour and 15 minutes. Very disappointed for the amount of money that is spent.
gail
gail,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年10月26日
Very poor service on behalf of Hotel.com
Upon making my reservation, I requested a tub accessible room. When I get to the hotel, they said they didn’t have one available hotel.com was unfortunately unable to do anything about it either; so they say very disappointing because I went the ONLY reason I booked the room/ hotel stay way to get away and relax and recuperate between my nursing travels. Very poor customer serviceperthe hoteland hotel.com. I’m very disappointed.
Connie
Connie,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月25日
Room had a horrible stuffy smell. As my boyfriend was outside smoking his cigarette, a staff member approached us accusing us of loitering.
Christina
Christina,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月22日
I wish the vanity mirror was better lit not bright enough to see anything.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月21日
Great hotel, but they charge $14/day for parking.
This is a great hotel in a good location next to Mayfair Mall, however they charge approximately $14/day with taxes and fees to park in their lot. This makes no sense since it's right next to a shopping mall with tons of open (free) parking spaces.
Brian
Brian,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月21日
Rob
Rob,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月15日
A MUST stay at hotel...
One of the most beautiful hotels that I have ever stayed in. It was gorgeous and historic, but the rooms did not feel old. The room has a modern feel and the most comfortable mattress that I have ever slept on in a hotel.