The hotel itself is really good, but located in the city center, there are so many homeless people and druggies that make me feel unsafe.
Zerui
Zerui,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2023年1月15日
It’s new and clean which is good. But everything else are awful.1 the valet parking is totally a mess.It takes over half hour to get your car back when you need to use it.The street in front of the hotel is always stuffed because of this hotel’s stupid valet parking system. 2. The reception who greeted me was totally a poker face and very rude.Sounds like we were checking in to a prison.Her name was arraya or something like that.What kind management trained her to be in that position?
3,the elevators are very very slow.It’s not because it’s busy.They have 4 elevators.But it still takes minutes to get one available.4,the shower gel container was empty.The housekeepers left me two bottles which are only 1/3 of each .Definitely be used by others.
Shouldn’t choose this hotel and will never come back again.
Xiucheng
Xiucheng,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2022年11月30日
??
Expedia 真實旅客評語
10/10 好極了
2022年5月29日
Kuang-Tso
Kuang-Tso,18 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2021年12月28日
quite good
Ziyi
Ziyi,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2021年12月21日
Staffs were all friendly and helpful. We arrived there early in the morning but they allowed us to early check in. The location was really convenient for us to explore the city, great experience in all!
Wenjing
Wenjing,3 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年11月27日
Rita
Rita,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月19日
Ann-Brit
Ann-Brit,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月18日
The room was clean and comfortable. The front desk staff were fantastic. Parking was a hot mess though. I prepaid for parking with my reservation and upon arrival we had to circle the block around the hotel multiple times in heavy city traffic waiting for a spot to open up to valet our car (none did after 30+ mins, so we had to park elsewhere and pay again for the first 6 hours of our stay). Came back later to park overnight and again took about 20 mins just for valet staff to come take the keys to park the car). Then the following morning it took about an hour to get our car back to leave. I would happily stay at the element again but I absolutely would not park there again. It's not worth the headache
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月17日
November 2024 stay
I liked it,,, nice room,,, nice breakfast,,,, I would recommend separate shampoo and conditioner rather than a combined solution. Valet service was a bit slow and expensive
Matt
Matt,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月17日
I always love this place! Never disappointed. It’s located near everything in Philly. Good pricing, kitchen in the room, spacious room and bathroom. Lots of fun things to do around the hotel in walking distance. Great free breakfast!
Tayla
Tayla,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月11日
Michael
Michael,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月10日
david
david,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月10日
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月3日
Mary
Mary,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月3日
Diane
Diane,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月20日
guansheng
guansheng,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月19日
Consider Element for your next trip to Philly
Excellent location and building floor layout. Excellent people and service. Excellent free breakfast. Experienced issues with connecting to their wifi and the issue was handled by their tech staff immediately. Their tech department was competent and professional. Best tech support one can receive anywhere. The hotel even called me to follow up afterwards to ensure the issue was resolved.
Dino
Dino,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月18日
Awesome Best Hotel.
Awesome and best and friendly stay ever.
Philip
Philip,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月18日
Benoit
Benoit,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月15日
Adam
Adam,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月13日
Terrible service
I had a very bad experience. The hotel have a very bad service of vallet parking and you pay 70 dollars a day for a terrible service.
As soon as tou arrive, they do not pick your bags. And when I checked out the car took more than 1 hour to come to the front desk of the hotel. And I had sent a text message for them 30 minutes before that I was going to leave as they requested.
Really a terrible service and the front desk did not do anything to help,, saying that the valley was from another company.