An ok tourist style hotel but with problems. There was only one coffee mug in the room and no drinking glasses. However there were two small bottles of water in the room for a charge of 5 dollars each. You can see where their priorities lie. When we checked in, we wanted something to eat and was directed to their in house bar/restaurant. We asked about other possibilites and was told that they were all closed. We decided to check the Sonnesta Hotel next door and found three restuarnats open. We ate at one of them. Again you can see where the Hyatt pirorities lie.The breakfast was not very good and the room was very noissy. Sicne we had a mid aftrenoon flight, I wanted to extend my check out time. I was begrudgingly given an extra hour. I wanted an extra two hour. Iwas told that it was not possible since I booked through a third party and not directly with Hyatt even though I am a Hyatt rewards member. If you just want a place to rest your head then ok but if you want more then look elsewhewre.
Jack
Jack,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月30日
Personal deshonesto cuidado al entregar su tarjeta
Nos hospedamos en este hotel después de un largo viaje por el Sudeste asiático y al llegar al hotel nos solicitaron una tarjeta de crédito para el depósito que siempre solicitan.
Para nuestra sorpresa nos cobraron de nuevo la noche del hotel,ya que ya la habíamos pagado al reservar la noche con hoteles.com si nos devolvieron los 100 dólares del depósito y lo demás que se cobraron para nuestra sorpresa dicen que era de la noche de estadía, cosa que ya habíamos cancelado.
Por más que hemos conversado con ellos no han querido devolvernos esa Plata.
Ósea pagamos una noche doble
Al comprarla con hoteles.con y al ingresar al Hotel el día del disfrute de la noche.
Algún empleado realizo mal su trabajo y nosotros fuimos los perjudicados.
De verdad que ha sido un calvario recuperar algo que realmente nos pertenece.
Porque no pedimos que se nos regale nada.
Si no qué hay que ser justos.
María Silene
María Silene,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月27日
stefan
stefan,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月27日
Sandra
Sandra,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月26日
Rachael
Rachael,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月24日
Luís Fernando
Luís Fernando,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月23日
Decent option for a hotel stay near airport. We used it as a base to go to the game at Sofi stadium
Rooms were good enough for short stay. Restaurant was pretty basic although the staff nice
Main thing is airport shuttle. It seemed to be the worst service of all the airport hotels. Stay elsewhere if this is important