First room was by elevator and rumbling every 10-15 minutes so we requested a room change and they graciously accommodated both parties on my reservation. However, the shower head had mold on it which I took a pic of and showed the front desk. They then offered to credit our valet parking fee which was very nice. Shower curtain did not prevent water from escaping onto floor and the floor was soaked. GFI Outlet In The bathroom did not work we tried to do a reset but it kept popping . Forgot to mention that to the front desk. Front desk personnel, valets, restaurant staff were very accommodating and I loved the Starbucks beverage stop in the morning. Bkfst Buffet was standard ala cart was reasonable and decent food to order off the menu for Bkfst and dinner. Bartender was not the friendliest and we had even given him a huge tip for our earlier tab and he never even said thankyou! Hotel Price was reasonable, and we felt safe. Restaurant and bar are not open 24/7 and room service is limited. Beds were very comfortable and up to a Hilton standard but the cleanliness of the showerhead was not. Also not happy that the hours in the restaurant were limited. I wold t stay there for more than 1 or two nights.
Anne K
Anne K,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月2日
It was OK.
Hotel was convenient but the rooms were worn out and had water stains and swelled wood on most of the trim. Certainly not a place you should work around without shoes on.
真實旅客
4 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月13日
I booked a room with the jacuzzi tub however there was a sign to inform us that the jacuzzi was not working. I spent an extra 150 just to stay in the room for that purpose. I stay here all the time and this was the first I’ve experienced this.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月12日
Ronald
Ronald,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月2日
Anatoli
Anatoli,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月1日
Tyshera
Tyshera,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月26日
Mark
Mark,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月14日
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月11日
Zafor
Zafor,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月5日
Staff was excellent.
Margaret
Margaret,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月5日
Good room, parking tight, security?
Good room/overall, but parking was tough, and I have a handicap tag yet there weren’t any such spaces available when I returned to the hotel after a night out. Also, is there any security in the garage if anyone can enter? I didn’t see any security guard, nor did I see any patrol car or similar.
Dean
Dean,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月3日
we checked in to our assigned room only to find out that the lights were on and one of the beds slept in!! we quickly exited the room and went downstairs and reported to the help desk. Expecting some sort of "so sorry and here's free breakfast as symbol of being terribly embarrassed about it" all we got was "sorry and here's your new room"! ...when in the morning we discussed this with the new desk person we got the response "you reserved this room with Expedia and we can't do anything about it ... but here's additional reward points"! which we will never use since we won't go back to a Hilton hotel ...