Good location and friendly receptionist at check-in, very good valet service and breakfast is not five star but good. The hotel is somehow a bit old and some renovation is necessary to bring it up to the Marriott/SPG member standard.
One thing annoying is the Chinese receptionist at check out was very impolite and unpatient, who should be better trained with the sense for hospitality services
Jing
Hotels.com 真實旅客評語
10/10 好極了
2018年1月5日
Great breakfast!
This is our 2nd stay in the hotel. The location was very convenient, the beddings were very comfortable and most importantly the breakfast was excellent.
we will come here again for sure if we visited brisbane in the future
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2018年1月4日
三溫暖設施損壞數日未修。
對此飯店失望極了!
jui ying
jui ying,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2017年4月24日
Average hotel
Many fine cafe and restaurants along the river bank
真實旅客
Hotels.com 真實旅客評語
4/10 一般般
2017年2月15日
裝修太殘舊,早餐到咖啡廳要額外收費,只是酒店位置比較方便,只有泊車服務的優勢
YIM KWAN
Hotels.com 真實旅客評語
10/10 好極了
2016年11月25日
真實旅客
Hotels.com 真實旅客評語
10/10 好極了
2016年10月31日
被子很舒服,床很好睡
shuojung
Hotels.com 真實旅客評語
10/10 好極了
2024年12月16日
Travis
Travis,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月11日
Great view
Lovely view, comfy pillows, bed not so much. Great customer service. Easily walkable to everything. Nice lounge. Would stay again.
Dee
Dee,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月21日
We loved being so close to the Brisbane river, ferry access. The concierge services were wonderful! The staff helped us figure out how to get around (ferry, on foot), as well tailoring our activity options to us. Having just flown in from out of the country, we were tired and were able gain access to our room early. The breakfast buffet was fabulous as well and well worth the money.
Nancy
Nancy,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月11日
Lisa
Lisa,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月28日
Martin
Martin,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月21日
Sen
Sen,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月19日
Rune
Rune,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月9日
Davide
Davide,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月3日
I'm expecting more from a 5 star hotel. I stayed for 2 nights, but I found everything quite average. No robe, poor tea selection (caffeinated only), and all the nice luxury hotel touches were missing. Nothing was particularly bad, but if I pay nearly $1000 for 2 nights, I have a little higher expectations than from an apartment hotel.