We arrive there around 7pm, we are the only one arrive at that time, they took over 40 minutes to check in!
I was booked 3 nights lake-view room, they told us the lake-view room was full, so they recommend to upgrade a bigger room, it sounds nice... but it is not a upgrade, it is a scam! They change a "bigger" room it beside the main road! You can heard Every car past by! And when we ask for a quite room, they refused to change!
We stay there for three nights, they didn't make up the room! Even I ask for the cleaning service! So I live in a "Four/Five Stars" hotel without any service...
I need to go down stairs ask for the supply! Bath gel, shampoo, water etc.!
The motel service is much better than this "Four/Five Stars" hotel!!!!
The worstest experience you can't imagine!!!