Better check the fine print even if you call & ver
Called to verify the age restriction prior to booking; once arrived at the hotel, was not allowed to check in due to age restriction. Was not given refund due to booking through third party.
Brooke
Brooke,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月19日
The room was decent size and nice. On the website it said the beds were “pillow top” they in fact were not. They were so uncomfortable and hard. Also I was shocked checking in when they told me there was a $100 deposit that I would receive back in 3-4 business days. I expect a deposit just not that much. It should be listed when you book your room or at least somewhere on the website.
Phillip
Phillip,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月18日
Cheryl
Cheryl,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月16日
Katina
Katina,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月10日
Good hotel, book direct with Hilton not hotels.com
Hotel was great. Hotels.com screwed up my reservation, and only showed 2/3 rooms booked. Wifi was unable to function because my reservation still would not show in their system after I checked in.
真實旅客
2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月10日
Had a good quiet time hotel was nice close to food and stores
jeremy
jeremy,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月9日
Hot tub was down, was looking forward to relaxing while the kids swam in the big pool. It was hot; though the jets did not work and looked like it has been that way for some time. The pool area was nice and clean. Rooms clean and staff friendly.
Stanley
Stanley,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月29日
Danielle
Danielle,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月24日
Perfect
Great service & very friendly staff. I do hate that we had to pay like $16/day for parking but oh well!
Taylor
Taylor,2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月19日
November Stay at Hilton
Adrian, the Valet, was outstanding. He was very friendly, efficient and did a wonderful job assisting us in parking our car and helping us with our luggage two times to and from our room.
Still have a hard time believing that the Hilton still does not have a functioning phone system. We have stayed there several times over the past several months and there has every time been the issue of no phone service in the rooms. Poor!!!
Leonard
Leonard,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月19日
Tawania
Tawania,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月17日
Sandra
Sandra,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月16日
Kourtnie
Kourtnie,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月14日
Rodrigo
Rodrigo,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月13日
Jaime
Jaime,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月13日
Melissa
Melissa,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月11日
Nice hotel
Lovely hotel but the reception staff were not attentive, five of them chatting while I’m trying to check in. Restaurant staff were great
Paul
Paul,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月11日
Would definitely stay here again
Beautiful hotel and wonderful stay.
Doran
Doran,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月10日
All was good. Hectic at check in. Having to ask check in counter to repeat what was said. Lobby too noisy.
Arthur
Arthur,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月10日
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月8日
Outstanding
We stay here every year for the Lonestar motorcycle rally and love this hotel! They were experiencing a power outage when we went to check in however all the employees were very helpful and doing their best to assist everyone. I didn’t catch the gentleman’s name who was the Manager in duty however he was outstanding! The rooms were remolded and extremely clean. The beds were very comfortable and the bathroom was well appointed. The Hilton is always our choice while staying in Galveston.
Crystal
Crystal,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月6日
Claudia
Claudia,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月3日
Cruising
My family and I stayed one night prior to boarding our cruise. All of the staff we interacted with were pleasant and helpful. The room was clean and ready earlier than expected. The food in the restaurant was hot and fresh.