Perfect stay: friendly and helpful staff, good food, very clean room with good conditions.
真實旅客
4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月21日
Not worth the price
I arrived early and the check in was ok at first. Later when I came back to receive my room key I didn’t like the way the the situation was handled. The receptionist didn’t communicate at all, I didn’t know what was happening. Hotel at this level should be very customer friendly and that was not the situation here.
The room was on the lowest level and I didn’t really see anything from the window, so I kept the curtains shut all the time.
The AC was broken on the last evening of my stay and the room was freezing cold.
Since this is a 5-star luxury hotel and at this price, I think they have a lot to improve. There is a lot of better options in London at this price level.
真實旅客
3 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月18日
Ali
Ali,6 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月14日
Yossef hai
Yossef hai,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月9日
Sebastian
Sebastian,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月23日
Great hotel, excellent location
Great hotel with an excellent gym, food goes without saying.
Kyle
Kyle,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月17日
Emil
Emil,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月17日
Distinctly average 5 staff hotel!
Hotel nice. Rooms basic, tried to charge service charge on room at checkout (not clear on booking) dinner massively over priced and average. Breakfast a disaster. Coffee asked for 3 times. Filthy cup and just a total rip off for what it is. Far better 5 star hotels in london.
Daniel
Daniel,2 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月9日
Horrible hotel with horrible costumer service..
真實旅客
5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月4日
Yonguk
Yonguk,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月1日
Jan Erik
Jan Erik,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月29日
Always enjoy staying at Nobu, especially enjoyed the fabulous gymnasium
Peter
Peter,3 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月27日
The neighborhood vibes of Nobu Portman Square
Solid overall. The bed was a bit soft for my wife and my taste, so we had back aches waking up … but maybe we’re 48 and old?
Food and drinks were awesome! Service at breakfast was a bit all over the place, with very infrequent check ins / ordering, etc …
Portman Square a super cool neighborhood. Awesome coffee shops and restaurants just steps from your hotel.
David
David,7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月15日
Peter
Peter,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月3日
Olivia
Olivia,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月3日
David
David,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年8月2日
Understaffed and disorganised. Left me waiting at check in as only one member of staff at the front desk. Chased me for check out at 12pm even though late check out was agreed.
Rishpal
Rishpal,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年7月19日
ENMANOUIL
ENMANOUIL,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年7月18日
Craig
Craig,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年7月14日
Jeff
Jeff,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月14日
Martin
Martin,3 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年7月13日
Disappointingly average
A disappointing stay at the Nobu. A queue at check in was exacerbated by one of the check in staff having a chat in front of said queue for over 10 minutes set the tone. No one offered to help with our bags despite a number of porters standing around.
Booked room with a balcony, the term should we used loosely given it barely had standing room and overlooked the remainder of the awful 70’s flats the hotel is located in (although on the inside you wouldn’t know). A disappointingly average hotel hence the average score. But service was the real problem with every interaction over our stay.