I booked for two bed one night. When I checked in they told me my room was unavailable. They can only offer me a queen bed with a very uncomfortable sofa bed. Honestly, the soda bed is very very very uncomfortable. The air condition was not work about 5 hours until 9:30pm the technical people came for fix. The cotton package was opened already. Felt upset. Because We paid around $400/per night.
HUIWEN
HUIWEN,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年12月28日
High quality resort with great pool area
Kasper
Kasper,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月13日
Elias
Elias,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月30日
Xinghua
Xinghua,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月27日
Beautiful renovation, extremely high resort fees
This is our second time staying at the hotel, first time after the renovation. They did a great job with they style, decor and service. Our only complaint was we booked a villa so we could have a jacuzzi and it was broken half the time we were there. Once they fixed it, it still had algae in it and we didn’t feel comfortable using it.
Other than that the staff was great, helpful and very nice. The resort fees are insane so make sure you calculate that into your stay.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月22日
JONGGEUN
JONGGEUN,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月19日
Daniel
Daniel,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月31日
Debra
Debra,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月16日
Nazarina
Nazarina,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月13日
Tod
Tod,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月28日
Vanessa
Vanessa,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月22日
Lloyd
Lloyd,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月21日
Super awesome and soooo fun!
shannon
shannon,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月20日
loved and enjoyed our stay
Therese Adelle Victoria
Therese Adelle Victoria,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月20日
2nd time staying here and def not the last
Maria
Maria,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月19日
VACHE
VACHE,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月17日
It is a beautiful hotel and the room was very comfortable. The food offerings were delicious and the area with the pools was large. Made for a perfect desert getaway. We would definitely stay here again.
Jessie
Jessie,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月15日
Service/Staff was exceptional
Kimberly
Kimberly,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年9月13日
Property expansive; one gets lost inside hotel due to the corridors going in all directions. Staff were friendly and polite, a lost art in Palm Springs.
One thing that spoiled the two nights we stayed: the bathroom had the smell of human sewage coming from pipes or under the toilet. Reported it. No offer to exchange rooms. Fortunately, the smell stayed in the bathroom. They did wave the parking and resort fees. But the caliber of Hyatt should have been more responsive. Too many other grand hotels to choose from.